Banking Associate Trainee: Build Customer Relationships

TD Bank Group; Quebec; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Canada Trust is seeking a Personal Banking Associate Trainee in Saint-Laurent, Quebec. You will engage customers, process transactions, and guide clients to the right banking solutions.

Strong communication and a customer-first mindset are essential. The role involves assisting with day-to-day banking needs, educating customers on digital channels, and collaborating with frontline staff to ensure a smooth customer experience.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong communication and customer service skills.
• Ability to use MS Office and branch software.

Responsibilities

• Engage customers with day-to-day banking needs and transactions.
• Guide customers to appropriate staff for complex financial solutions.
• Educate customers on mobile/online banking and digital tools.
• Support frontline staff with cash and non-cash transactions as needed.
• Promote TD products and services to meet customer needs.

Skills

Customer service

Financial advice

MS Office

Communication

Education

High School diploma or equivalent

Tools

Branch software

Job description

TD Canada Trust is seeking a Personal Banking Associate Trainee in Saint-Laurent, Quebec. You will engage customers, process transactions, and guide clients to the right banking solutions.

Strong communication and a customer-first mindset are essential. The role involves assisting with day-to-day banking needs, educating customers on digital channels, and collaborating with frontline staff to ensure a smooth customer experience.