Bakery and Café Manager

Bakery Café Cuervo y Marquis; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the food sector is seeking a dynamic manager to oversee operations at a bustling bakery and café. This role involves planning, directing, and evaluating daily operations while managing a dedicated team. The ideal candidate will possess strong management skills, a background in retail sales, and a passion for delivering exceptional customer service. You will be responsible for developing innovative sales strategies, managing supplier relationships, and ensuring a positive customer experience. If you have a flair for creativity, excellent communication skills, and the initiative to drive success, this opportunity is perfect for you.

Benefits

Accident Insurance

Qualifications

• 2-4 years of management experience in a retail environment.
• Strong background in customer service and communication.

Responsibilities

• Plan and evaluate bakery and café operations.
• Manage staff and develop sales strategies.
• Conduct market research and improve customer service.

Skills

Management Experience

Retail Sales Experience

Customer Service

Communication Skills

Problem-Solving Skills

Initiative

Baking Knowledge

Supply Chain Knowledge

Inventory Control

Personnel Development

Education

University Degree in Business Administration

College Diploma in Relevant Field

Job description

(NOC 60020)

Employer: 15393736 Canada Inc. d/b/a Bakery Café Cuervo y Marquis.

Business address: 132 Ossington Avenue, Toronto, ON, M6J 2Z5.

Job duties:

• Plan, direct, and evaluate the operations of the bakery and café.
• Manage staff and delegate duties.
• Explore new distribution channels and develop sales strategies.
• Conduct market research and social media campaigns.
• Develop and implement marketing strategies.
• Establish prices.
• Manage personnel issues such as hiring, promotions, development, retention, disciplinary actions, and terminations.
• Source and negotiate with suppliers as necessary to procure merchandise for resale.
• Manage issues with suppliers such as payments.
• Plan budgets and monitor expenditures and revenues.
• Evaluate and improve customer service and respond to customer requests and issues.

Terms of employment: Permanent and full time.

The language of work: English.

Wage: $43.27 per hour.

Benefits: Accident insurance.

Skills requirements

Required education:

• A university degree or college diploma in business administration or another relevant field.

Required work experience and skills:

• 2 to 4 years of management experience.
• Substantial retail sales experience.
• Knowledge of:
  • Baking.
  • Supply chain issues.
• Significant experience with:
  • Inventory control.
  • Dealing with suppliers.
  • Personnel development.
• A proven track record of providing excellent customer service.
• Excellent communication and problem-solving skills.
• Creative.
• Takes initiative.
• Spanish language ability is an asset but is not required.