Restaurant General Manager - Quick Service Restaurant

JRoss Recruiters; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the restaurant industry is seeking a Restaurant Manager to oversee operations, ensure customer satisfaction, and manage team performance. The ideal candidate will have strong leadership skills and experience in restaurant management, with a focus on delivering exceptional service and maintaining high standards. Opportunities for career growth and a comprehensive benefits package are offered.

Benefits

Competitive salary and bonus program

Comprehensive employer-paid benefits

Employee meals and discounts

Regular team-building events

Opportunities for career development

Qualifications

• 1-2 years of restaurant management experience.
• Ability to travel within the USA.
• Experience managing a restaurant budget.

Responsibilities

• Directs preparation and sale of products for customer satisfaction.
• Handles recruiting and retaining effective team talent.
• Ensures compliance with government regulations and food safety.

Skills

Leadership

Problem-solving

Teamwork

Communication

Education

High School Diploma

Two years of college

Tools

Windows-based applications

Job description

Job Responsibilities:

1. Directs efficient and accurate preparation and sale of products to maximize customer satisfaction.
2. Motivates and supports team members to provide an exceptional customer experience.
3. Supports the maintenance of restaurants to ensure they are noticeably cleaner than others.
4. Provides coaching and feedback to the restaurant team.
5. Ensures that preventive maintenance of restaurant facilities and equipment is completed according to company standards.
6. Implements marketing strategies and follows cash control and security procedures.
7. Manages inventory and labor, and applies financial reporting analysis to enhance restaurant results.
8. Ensures compliance with government regulations, policies, employment laws, food safety, security, and operations.
9. Handles recruiting, selecting, hiring, and retaining effective team talent.
10. Available to work evenings, weekends, and holidays.
11. Maintains prompt and regular attendance for shifts, meetings, and training.

Requirements:

1. High School Diploma or GED required.
2. Two years of college preferred.
3. 1-2 years of restaurant management experience.
4. Completion of all internal certification programs.
5. Ability to travel within the USA.
6. Proficiency in English language communication, including speech, reading, and comprehension.
7. Strong math skills and computer literacy in Windows-based applications.
8. Leadership and development skills.
9. Ability to prioritize and organize work and time effectively.
10. Problem-solving skills with the ability to view solutions from new perspectives.
11. Ability to persuade and motivate restaurant employees.
12. Ability to thrive in a fast-paced environment.
13. Desire for growth and development.
14. Ability to set daily directions for employees to support business objectives.
15. Experience managing a restaurant budget.
16. Ability to interpret customer needs and assess requirements.
17. Teamwork and collaboration skills.
18. Ability to understand customer needs and address non-routine requests.

Corporate Culture & Benefits:

• Competitive salary and bonus program.
• Comprehensive employer-paid benefits including life, AD&D, LTD, critical illness, health, dental, vision, and EAP.
• Employee meals and discounts at all restaurant brands.
• Regular team-building events.
• Opportunities for career development and growth.

Our focus is on building a winning team of fun, personable, diligent, positive, energetic, eager-to-learn team players who take pride in their work and focus on delivering excellent customer service.

Diversity & Inclusion:

We are committed to creating an inclusive environment where everyone, regardless of background, can thrive. We are an equal-opportunity employer and will provide accommodations during the hiring process upon request and in accordance with applicable policies.