Autonomous Delivery Ops Product Lead

Jobgether; Canada; Remote; CAD 233,000 - 275,000; Full time

Benefits offered by this job

Equity participation

Remote work in Canada

Travel opportunities

Job summary

Jobgether is seeking a Senior Product Manager for Operations & Commercialization, based in Canada. The role focuses on shaping the operational products behind a growing autonomous delivery robotics network, translating field and partner needs into product capabilities that improve reliability, fleet utilization, and efficiency.

The candidate will work across multiple teams and leverage analytics and AI-enabled tools to drive improvement.

Qualifications

• 6+ years of product management experience from discovery through launch.
• Experience building tools for operationally complex environments.
• Strong user research and discovery translating frontline workflows into requirements.
• Technical fluency in APIs, data flows, connected systems, and product analytics.
• Ability to define metrics to improve reliability, delivery quality, and efficiency.
• Strong prioritization and decision-making skills with clear tradeoffs.
• Practical experience using AI-enabled tools or LLMs for data exploration or prototyping.
• Proven ability to deliver iteratively with Engineering while balancing speed and reliability.
• Excellent written and verbal communication and cross-functional influencing skills.

Responsibilities

• Own the Operations & Commercialization product roadmap translating needs of operators, field teams, merchants, customers, and partners into clear priorities.
• Define and monitor operational performance and delivery quality metrics including on-time deliveries, defects, reliability, and fleet utilization.
• Establish performance baselines and targets across markets and platforms.
• Analyze operational data, feedback, and field observations to identify root causes and opportunities for product improvement.
• Develop scalable workflows and product capabilities for robot supervision, deployment, and dispatch.
• Improve delivery reliability through issue detection, remote interventions, and service recovery.
• Enhance customer, merchant, operator, and public experiences with intuitive interactions grounded in real-world workflows.
• Partner with commercial and logistics teams to define capabilities, onboarding workflows, and SLA guardrails for partner launches.
• Build repeatable product capabilities and workflows to accelerate market deployments.
• Lead products from concept through launch and adoption measures.
• Collaborate with Engineering for iterative releases with reliability and release readiness.
• Use analytics and AI-enabled tools to prototype dashboards, workflows, and PoCs.
• Coordinate cross-functional quality initiatives ensuring ownership, dependencies, escalation, and resolution.

Job description

Jobgether is seeking a Senior Product Manager for Operations & Commercialization, based in Canada. The role focuses on shaping the operational products behind a growing autonomous delivery robotics network, translating field and partner needs into product capabilities that improve reliability, fleet utilization, and efficiency.

The candidate will work across multiple teams and leverage analytics and AI-enabled tools to drive improvement.