Automotive Service Advisor | Elevate Customer Experience

Capital Automotive Group; Canada; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay plans

Paid flex time and predictable schedul

Medical and dental benefits

Employee discounts on vehicle, parts,

RRSP deductions (optional)

Career growth opportunities

Maternity leave top-up and bereavement

Job summary

Capital Automotive Group is seeking a Service Advisor for Crowfoot Chrysler Dodge Jeep Ram FIAT in Canada. You will guide customers through their service experience, coordinate with technicians, and clearly communicate repair recommendations to ensure a smooth visit and lasting trust.

The ideal candidate brings strong communication, a positive attitude, and the ability to build customer relationships. You’ll be part of a team that values growth, flexibility, and excellent service across our

Responsibilities

• Welcome and assist customers throughout their service visit
• Schedule and prepare customer appointments
• Identify vehicle concerns through conversations and walk-arounds
• Communicate repair and maintenance recommendations clearly
• Prepare estimates and repair orders with transparency
• Coordinate with technicians and parts staff to keep repairs on track
• Provide updates and follow up to ensure customer satisfaction
• Help achieve customer satisfaction and sales goals

Job description

Capital Automotive Group is seeking a Service Advisor for Crowfoot Chrysler Dodge Jeep Ram FIAT in Canada. You will guide customers through their service experience, coordinate with technicians, and clearly communicate repair recommendations to ensure a smooth visit and lasting trust.

The ideal candidate brings strong communication, a positive attitude, and the ability to build customer relationships. You’ll be part of a team that values growth, flexibility, and excellent service across our