Automotive Service Advisor

AppleOne, Inc.; Oakville; On-site; CAD 50,000 - 62,000; Full time

Job summary

AppleOne, Inc. in Oakville/Mississauga is seeking an Automotive Service Advisor to greet customers, understand concerns, and explain repairs. You will coordinate between customers and technicians, prepare estimates, and ensure a smooth service experience.

Responsibilities include scheduling appointments and following up to ensure satisfaction and long-term loyalty. This is a permanent role with compensation starting at 56,000 CAD plus commissions.

Qualifications

• Experience communicating with customers face to face.
• Ability to coordinate repairs with technicians and locations.
• Skill in scheduling appointments and managing the service flow.

Responsibilities

• Communicate with customers face to face to understand concerns and explain recommended repairs.
• Work with technicians and service locations to coordinate repairs and prepare accurate estimates.
• Schedule and manage customer appointments while ensuring a smooth service experience.
• Follow up after service to ensure customer satisfaction and build long-term relationships.

Skills

Customer communication

Appointment scheduling

Repair coordination

Customer relationship

Job description

Automotive Service Advisor

Oakville/ Mississauga

56k and up plus commissions - Permanent job

Duties

• Communicate with customers face to face to understand concerns and explain recommended repairs.
• Work with technicians and service locations to coordinate repairs and prepare accurate estimates.
• Schedule and manage customer appointments while ensuring a smooth service experience.
• Follow up after service to ensure customer satisfaction and build long-term relationships.