Automotive Sales Consultant - Elevate Customer Experience

Vickar Automotive Group

Winnipeg

On-site

CAD 42,000 - 56,000

Full time

8 days ago

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Benefits offered by this job

Discounted pricing on vehicles
Group benefits package
Discounted gym membership
Employee assistance program
Annual recognition for outstandingサービス
Customer referral program

Job summary

Vickar Automotive Group in Winnipeg is seeking a Sales Consultant to drive vehicle sales and promote business office products under the guidance of the General Manager and Sales Manager. You will liaise with multiple departments to promote incentives and deliver outstanding customer experiences.

The role requires 1–2 years of automotive sales experience, a valid driver’s license, and a passion for customer service.

Qualifications

  • High school diploma or equivalent.
  • Provincial Vehicles Sales Person's License or eligibility within 30 days.
  • 1–2 years automotive sales experience.
  • Valid driver’s license.
  • Strong customer service mindset and automobile interest.
  • Excellent verbal and written communication.
  • Strong interpersonal and relationship-building skills.
  • Good problem-solving, resourceful and adaptable.
  • Ability to plan, organize, develop, implement and interpret programs and policies.

Responsibilities

  • Sell vehicles to obtain dealership profit, increase volume and maintain customer satisfaction.
  • Stay updated on automotive products, features and benefits for customers.
  • Ensure vehicles scheduled for delivery are prepped, licensed, fueled and compliant.
  • Identify and respond to sales inquiries promptly with exemplary service.
  • Deliver vehicles and explain operating features, warranties and documents to customers.
  • Maintain owner follow-up and prospect development for referrals and new business.
  • Introduce customers to service department personnel to highlight quality and efficiency.
  • Provide an unmatched ownership experience at all times.
  • Coordinate with Financial Services to ensure add-ons are installed or included.
  • Understand past purchase history to tailor the delivery experience.
  • Perform other duties as required.

Skills

Customer service
Communication skills
Interpersonal skills
Problem-solving
Organizational skills
Adaptability

Education

High school diploma or equivalent

Job description

Vickar Automotive Group in Winnipeg is seeking a Sales Consultant to drive vehicle sales and promote business office products under the guidance of the General Manager and Sales Manager. You will liaise with multiple departments to promote incentives and deliver outstanding customer experiences.

The role requires 1–2 years of automotive sales experience, a valid driver’s license, and a passion for customer service.

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