Sales Consultant

Vickar Automotive Group; Winnipeg; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Discounted pricing on vehicles

Group benefits package

Discounted gym membership

Employee assistance program

Annual recognition for outstandingサービス

Customer referral program

Job summary

Vickar Automotive Group in Winnipeg is seeking a Sales Consultant to drive vehicle sales and promote business office products under the guidance of the General Manager and Sales Manager. You will liaise with multiple departments to promote incentives and deliver outstanding customer experiences.

The role requires 1–2 years of automotive sales experience, a valid driver’s license, and a passion for customer service.

Qualifications

• High school diploma or equivalent.
• Provincial Vehicles Sales Person's License or eligibility within 30 days.
• 1–2 years automotive sales experience.
• Valid driver’s license.
• Strong customer service mindset and automobile interest.
• Excellent verbal and written communication.
• Strong interpersonal and relationship-building skills.
• Good problem-solving, resourceful and adaptable.
• Ability to plan, organize, develop, implement and interpret programs and policies.

Responsibilities

• Sell vehicles to obtain dealership profit, increase volume and maintain customer satisfaction.
• Stay updated on automotive products, features and benefits for customers.
• Ensure vehicles scheduled for delivery are prepped, licensed, fueled and compliant.
• Identify and respond to sales inquiries promptly with exemplary service.
• Deliver vehicles and explain operating features, warranties and documents to customers.
• Maintain owner follow-up and prospect development for referrals and new business.
• Introduce customers to service department personnel to highlight quality and efficiency.
• Provide an unmatched ownership experience at all times.
• Coordinate with Financial Services to ensure add-ons are installed or included.
• Understand past purchase history to tailor the delivery experience.
• Perform other duties as required.

Skills

Customer service

Communication skills

Interpersonal skills

Problem-solving

Organizational skills

Adaptability

Education

High school diploma or equivalent

Job description

Vickar Automotive Group is a growing automotive group based in Winnipeg that offers our employees a healthy and respectful workplace, competitive wages, opportunity for advancement, a superior group benefits package and discounted pricing on vehicles, parts and service. Vickar Automotive Group is committed to the health and well-being of the community that we serve and is known for the great care we take with customers and employees alike.

Waverley Mitsubishi is looking to fill the position of a Sales Consultant, who, under the direction of General Manager and Sales Manager, will liaise with various departments to ensure awareness of the incentives and promotions offered. The Sales Consultant will be responsible to promote and ensure high customer satisfaction with every client, as well as generate sales revenue through the sale of vehicles and promotion of business office products.

We are known as the Auto Group where “Customers send their friends”.

Responsibilities:

• Sell vehicles to obtain dealership profit, increase volume and maintain customer satisfaction
• Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customer
• Ensure that all vehicles scheduled for delivery are properly prepped (detailed), licensed, fueled, tire pressures set accurately, floor liners and wheel locks included (new vehicles), no check engine or other warning lights, etc.
• To identify and allocate all sales inquiries in a prompt and effective fashion providing exemplary customer service
• Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents in order to establish customer loyalty
• Maintain an owner follow-up and prospect development system to encourage repeat referral and new business; through dedicated computer system
• Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations
• Ensure that customers are provided an unmatched ownership experience at all times
• Coordinate with the Financial Services Team to ensure vehicles to be delivered have any add-ons installed or included with the vehicle
• Understand the customer’s past purchase history in order to tailor the delivery experience to the customers’ need
• Perform any other duties as required

Requirements:

• High School Diploma, G.E.D. or equivalent experience
• Current Provincial Vehicles Sales Person's License or willing to obtain within 30 days.
• Previous Automotive sales experience, preferably in progressive auto industry roles (1-2 years)
• Valid Driver’s License
• A passion for customer service and Automobiles.
• Able to effectively communicate both verbally and in writing.
• Excellent interpersonal and relationship –building skills.
• Well-developed problem-solving skills and ability to develop conceptual alternatives.
• High degree of resourcefulness, flexibility, and adaptability.
• Must have the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc.

WHY SHOULD YOU APPLY?

• Competitive wages
• Active, established business presence

We offer a competitive and well-rounded group benefits plan, including a discounted gym membership and an employee assistance program.

We also offer a variety of employee appreciation incentives including discounted pricing on vehicles, parts and service, a customer referral program and annual recognition for outstanding service to the company or to the community.

Vickar Automotive Group is an equal opportunity employer! We are looking for great individuals of various ethnicities to diversity our workplace.