Automotive Receptionist

BMW Markham; Markham; On-site; CAD 39,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Vehicle purchase discounts

Employee stock purchase plan

Professional development

Employee assistance & wellness

Job summary

BMW Markham in Markham, Ontario is seeking a polished receptionist to greet customers, manage calls, and provide essential administrative support. You will help maintain a welcoming, premium experience and assist various dealership departments as needed.

The role requires strong English communication, a professional appearance, and the ability to multitask in a fast-paced automotive environment. Experience with CDK/180 is a plus.

Qualifications

• Minimum 1 year of experience in a reception, administrative, customer service, or related position.
• Strong proficiency with Microsoft Office.
• Excellent telephone etiquette and clear communication in English.
• Professional and polished demeanor with a welcoming presence.
• Ability to manage multiple priorities in a fast-paced dealership environment.

Responsibilities

• Greet customers and visitors in a warm, professional manner.
• Answer, screen, and direct incoming telephone calls and messages.
• Take accurate messages and relay to the appropriate team members.
• Maintain knowledge of dealership departments, services, and general information.
• Provide general administrative and clerical support as required.
• Keep reception area clean, organized, and professional.

Skills

Customer service

Administrative work

Telephone etiquette

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

CDK

180

Job description

Automotive Receptionist-BMW Markham, Markham, ON L3R 5M2BMW Markham is looking for a polished, professional, and customer-focused Receptionist to join our team. As the first point of contact for our dealership, the Receptionist plays an important role in creating a welcoming and premium experience for every customer and visitor.The successful candidate will be responsible for greeting guests, managing incoming calls and messages, providing general administrative support, and helping ensure the smooth day-to-day operation of the dealership.Why Join Our Team?So why should you grow your career with Pfaff Automotive? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.At Lithia & Driveway, you'll find:Real opportunities for advancement across a national networkLeadership development and training through our internal learning programsA high-performance culture that recognizes and rewards resultsThe ability to influence store success and shape your teamWhat You'll DoGreet customers and visitors in a warm, professional, and welcoming manner.Answer, screen, and direct incoming telephone calls efficiently.Take accurate messages and ensure they are delivered to the appropriate team members.Maintain knowledge of dealership departments, services, and general information to assist customers.Respond to general customer inquiries or direct customers to the appropriate department.Handle customer concerns professionally and escalate matters when necessary.Maintain a clean, organized, and professional reception area.Provide general administrative and clerical support as required.Assist with filing, data entry, documentation, and other administrative duties.Complete additional duties as assigned to support the successful operation of the dealership.What You'll BringMinimum 1 year of experience in a reception, administrative, customer service, or related position.Strong proficiency with Microsoft Office.Excellent telephone etiquette.Strong verbal and written English communication skills.Excellent interpersonal and customer service skills.Professional and polished demeanor.Strong organizational and multitasking abilities.Excellent attention to detail.Ability to work effectively in a fast-paced environment while managing competing priorities.Previous automotive dealership experience is an asset.Experience with licensing, CDK, and 180 is considered an asset.Total RewardsBMW Markham offers a comprehensive benefits package designed to support you and your family, with options that include:Pay: CA$43,000.00 per yearMedical, Dental and Vision PlansPaid Holidays & PTODisability CoverageLife InsuranceRRSP PlansEmployee Stock Purchase PlanProfessional Development & Growth OpportunitiesVehicle Purchase DiscountsEmployee Assistance & Wellness ProgramsIf you’re a results-driven leader who’s ready to take ownership, build a winning team, and grow your career with a company that invests in its people—Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with BMW Markham.We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted.Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.This is an existing vacancyPfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail] Words: Receptionist, Automotive Receptionist, Dealership Receptionist, Customer Service, Front Desk, Administrative Support, Guest Services, Automotive Dealership, CDK, 180, Vehicle Licensing, BMW, BMW Dealership, Administrative Assistant, Administrative Support, Customer Relations, Luxury Automotive,