Automotive F&I Lead — Drive Profit & Customer Experience

The 401 Group

Cambridge

On-site

CAD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health & wellness

Employee pricing

On-site parking

Perkopolis Enrollment

Employee referrals

Job summary

The 401 Group is seeking an Automotive Business Manager to lead Finance & Insurance, drive profitability, and deliver an exceptional client experience at our Cambridge location. You will manage financing, protection plans, and insurance, while coaching sales teams and ensuring compliance with regulations.

Location: Cambridge, ON. Earn while you excel with a performance-based structure and comprehensive training.

Qualifications

Valid G Driver's License and acceptable driving record.
OMVIC license is an asset.
Working knowledge of automotive sales and financing aspects.
Self-motivated, energetic and able to thrive in a fast-paced work environment.
Strong communication skills.
Friendly attitude and positive team participation skills.
Above average computer skills and technically savvy.

Responsibilities

Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties.
Provide customers a complete explanation of manufacturer and dealership service procedures and policies.
Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management.
Track and report business office performance metrics.
Exceed customer's expectations with regards to customer service and follow up.
Train and support sales employees with the accuracy of their PBS and other paperwork requirements.
Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings.
Promote effective communication amongst dealership personnel.
Ensure personnel are in compliance with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements.
Effectively resolve outstanding customer complaints.
Promote honesty and integrity within the dealership culture.
Other duties as assigned.