Auto Claims Quality Control Analyst & Training Lead

Desjardins Group; Aurora; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance

Telework equipment reimbursement

Job summary

Desjardins Group in Canada seeks a quality control analyst in the claims - automobile appraisal department for a 12-month assignment. You will act as a technical expert and coach to automobile appraisers, helping to improve quality assurance tools and standardize claims policies.

You will develop and present training, analyze issues, and propose implementations. The role involves reducing costs, improving client experience, and collaborating with partners; a strong knowledge base and ability to

Qualifications

• Bachelor's degree in a related field.
• A minimum of three years of relevant experience.
• Advanced experience in estimating.
• Must have a valid driver's license.

Responsibilities

• Update audit tools used to reduce settlement costs and evaluate how claims are handled.
• Review claims, identify shortcomings, prepare reports and recommendations.
• Help prepare and update competency plans to address issues and standardize how claims policies are applied.

Skills

Estimating

Decision quality

Self-development

Education

Bachelor's degree in a related field

Job description

Desjardins Group in Canada seeks a quality control analyst in the claims - automobile appraisal department for a 12-month assignment. You will act as a technical expert and coach to automobile appraisers, helping to improve quality assurance tools and standardize claims policies.

You will develop and present training, analyze issues, and propose implementations. The role involves reducing costs, improving client experience, and collaborating with partners; a strong knowledge base and ability to