Auto Claims Adjuster (Contract)

Crawford; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance firm is seeking Auto Claims Adjusters to join their WorkForce Advantage team in Toronto, Ontario. The successful candidates will investigate and settle auto claims, ensuring excellent customer service and accurate record-keeping. This is a contract position ranging from 3 to 12 months, with potential for a permanent role. Candidates must have relevant technical experience and be able to obtain an Ontario Adjusters Licence. Salary ranges from $50,000 to $70,000 annually.

Qualifications

• 4 years of technical experience in an insurance claims environment preferred.
• Knowledge of commercial lines is an asset.
• Must be able to obtain an Ontario Adjusters Licence.

Responsibilities

• Investigate, collect, and analyze claims information.
• Accurate recording and presentation of files.
• Work with managers to maintain client relations.

Skills

Technical experience in insurance claims

Customer service

Telephone investigation

Negotiation skills

Team player

Education

Post-secondary education in insurance field

Tools

Office 365

Job description

We are currently recruiting for Auto Claims Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle auto claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

The salary range is $50,000 to $70,000 annually

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• 4 years of technical experience in an insurance claims environment, knowledge of commercial lines will be considered an asset
• Post-secondary education in an insurance related field working towards full license and CIP designation
• Must be able to obtain an Ontario Adjusters Licence
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Advanced computer skills including Office 365
• Must be a team player with a strong commitment to quality and customer service

Job Info

• Job Identification 2139
• Job Category Professional
• Posting Date 03/26/2026, 05:47 PM
• Job Schedule Full time
• Locations 2300 University Ave. E., Suite 200, Waterloo, ON, N2K 0A2, CA