Auto Claims Adjuster (Contract)

Crawford & Company; Toronto; Remote; CAD 50,000 - 70,000; Full time

Job summary

A well-known insurance firm is seeking Auto Claims Adjusters to join their WorkForce Advantage team in Toronto. The role involves investigating, evaluating, and settling auto claims primarily through phone interactions. Candidates should have substantial experience in insurance claims and must be able to obtain an Ontario Adjusters Licence. This contract position may lead to a permanent role, offering a competitive salary range of $50,000 to $70,000 annually, with opportunities to work remotely with various clients.

Qualifications

• 4 years of technical experience in an insurance claims environment.
• Able to obtain an Ontario Adjusters Licence.
• Strong commitment to quality and customer service.

Responsibilities

• Investigate, collect, and analyze claims information.
• Accurate recording, reporting and presentation of claims files.
• Examine policies and settle claims in compliance with regulations.
• Maintain accurate billing and time records.
• Work with managers to maintain client relations.

Skills

Investigation

Negotiation

Customer service

Communication

Team collaboration

Education

Post-secondary education in an insurance-related field

Tools

Office 365

Job description

Job Description

We are currently recruiting for Auto Claims Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle auto claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit. You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

The salary range is $50,000 to $70,000 annually.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• 4 years of technical experience in an insurance claims environment; knowledge of commercial lines will be considered an asset
• Post‑secondary education in an insurance-related field working towards full license and CIP designation
• Must be able to obtain an Ontario Adjusters Licence
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Advanced computer skills including Office 365
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service