Associate Quality Designer - Frostbite (12 months temporary)

Electronic Arts; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading video game company in Metro Vancouver is looking for an Associate Quality Designer to join their Frostbite team. This role focuses on quality assurance, collaborating with partners, and analyzing feedback to enhance product quality. Candidates should have over 2 years of QA experience, strong communication skills, and proficiency in software testing tools like Jira. This hybrid role allows flexibility with a minimum of 3 days per week in the office with a comprehensive benefits package.

Benefits

Vacation (3 weeks per year)

10 days of sick time

Extended health/dental/vision coverage

Basic life insurance

Qualifications

• 2+ years of QA software testing and test planning.
• Experience in customer-facing technical/production support.
• Knowledge of software development, support workflows and practices.

Responsibilities

• Foster relationships with partners, ensuring their evolving needs are met.
• Handle incoming requests, tasks, and changes in priority.
• Engage in internal support channels.
• Test findings and collaborate with QA colleagues.

Skills

QA software testing

Customer-facing technical support

Knowledge of software development

Data-driven design and QA strategies

Proficiency with Jira

Proficiency with Perforce

Proficiency with Visual Studio

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

We're looking for an Associate Quality Designer to join us at Frostbite!

Frostbite is EA's proprietary game engine that provides a unified platform that empowers developers to create hyper-realistic worlds, intricate gameplay, and lifelike animations with unmatched speed and quality. By joining Frostbite, you'll be at the forefront of game engine innovation, collaborating with top-tier developers to push the boundaries of interactive realism and immersive gameplay. Shape the future of gaming technology and leave your mark on the next generation of games.

Role Summary

As a Frostbite Associate Quality Designer reporting to our Development Director, you'll identify, report on, and achieve quality targets within our QA department. You'll also support our partners across EA, monitor community channels, and analyze feedback to evaluate Frostbite's quality. This is a hybrid remote/in-office role with a minimum of 3 days per week in the office.

Responsibilities

• Foster relationships with partners, ensuring their evolving needs are met and liaising between internal & external teams
• Handle incoming requests, tasks and changes in priority
• Engage in internal support channels
• Test findings, collaborate with QA colleagues, and suggest documentation changes
• Analyze and report on collected measurements, make informed recommendations
• Identify team process & workflow improvement opportunities

Your Success

• Learn about Frostbite tools and services
• Support and troubleshoot customer requests
• Provide analytics reports on release quality
• Understand Frostbite domains and provide them constructive feedback and insights

Qualifications

• 2+ years of QA software testing and test planning
• Experience in customer-facing technical/production support
• Knowledge of software development, support workflows and practices
• Familiarity with data-driven design and QA strategies
• Proficiency with tools like Jira, Perforce and Visual Studio

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.