Associate Production Manager — AV Event Onsite Lead

Encore Canada; Brampton; On-site; CAD 65,000 - 80,000; Full time

Job summary

Encore Canada is seeking an Associate Production Manager to oversee the technical and logistical elements of small to mid-sized events. The role tracks progress against the event plan, resolves issues, and ensures production standards are met while coordinating with the Production Manager and senior staff.

The position emphasizes on-site supervision of audio-visual systems, scheduling, and client liaison. A BA/BS and 2+ years in AV or related fields are required, with up to 50% travel expected.

Qualifications

• BA/BS Degree or equivalent experience.
• 2+ years of knowledge of audio-visual or related technical skill set.
• 1+ years on-site crew experience.
• Venue audio-visual and strong technical background preferred.
• Strong client relationship skills.
• Strong written and oral communication skills.
• Works well under pressure.
• Ability to travel up to 50% may be required.

Responsibilities

• Assist in creating and deploying a detailed work plan for a portion of an event or a small project which identifies and sequences the activities needed to successfully complete the project.
• Review and make recommendations on both equipment and labor requirements for the event and coordinate with the Operations and Production Management team.
• Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed.
• Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
• Supervise the technical aspects of the job and provide intermediate to advanced operational troubleshooting and problem solving during the technical set up, operation, and dismantle of basic to advanced large-scale audio-visual systems.
• Assist with scheduling equipment deliveries and pickups for the assigned event.
• Troubleshoot and problem solve audio-visual equipment.
• Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on event session throughout the day.

Skills

Audio-visual systems

Client relations

MS Office

Travel up to 50%

Education

BA/BS Degree

Tools

CAD/Vectorworks

Job description

Encore Canada is seeking an Associate Production Manager to oversee the technical and logistical elements of small to mid-sized events. The role tracks progress against the event plan, resolves issues, and ensures production standards are met while coordinating with the Production Manager and senior staff.

The position emphasizes on-site supervision of audio-visual systems, scheduling, and client liaison. A BA/BS and 2+ years in AV or related fields are required, with up to 50% travel expected.