Assistant Store Manager - People & Operations Leader

Dollarama; Nicolet; On-site; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Full-time status after 25 hours/week

Job summary

Dollarama in Nicolet, QC, is seeking an Assistant Store Manager to support daily retail operations and staff leadership in a busy store. You will help drive customer satisfaction, sales, and merchandising execution while acting as Manager on Duty in the Store Manager’s absence.

The role requires a minimum of two years in retail with supervisory experience, and open availability. It offers a competitive compensation package and a path for growth within the company.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Customer service

Job description

Dollarama in Nicolet, QC, is seeking an Assistant Store Manager to support daily retail operations and staff leadership in a busy store. You will help drive customer satisfaction, sales, and merchandising execution while acting as Manager on Duty in the Store Manager’s absence.

The role requires a minimum of two years in retail with supervisory experience, and open availability. It offers a competitive compensation package and a path for growth within the company.