Assistant Store Manager

Chatters; Surrey; On-site; CAD 40,000 - 55,000; Full time

Job summary

A popular beauty retail brand in Surrey, BC is seeking an Assistant Store Manager to join their team. In this role, you will promote beauty products, ensure exceptional customer service, and lead your sales team to achieve targets. Candidates should have at least one year of retail leadership experience and a passion for the beauty industry. This position offers opportunities for growth and various employee benefits.

Benefits

Discounted products and salon services

Medical and dental

Employer RRSP contributions

Opportunities to learn and grow

Qualifications

• At least 1 year of experience in a retail leadership role.
• Experience in customer service, sales, or retail industry.
• Excellent communication and problem-solving skills.

Responsibilities

• As a Product Expert, promote beauty products to customers.
• Ensure customers leave happy with your recommendations.
• Train the sales team to help achieve store sales targets.
• Maintain a clean and well-stocked salon according to standards.

Skills

Communication skills

Customer service skills

Sales experience

Leadership skills

Job description

Overview

Do you love interacting with people and take pride knowing you helped them leave with a big smile? Are you excited at the thought of helping a customer pick out that perfect product that makes them feel great about themselves? Are you a driven, inspirational mentor that strives for success? Do you have a natural ability to engage and make a connection with others? We want to hear from you! Chatters is looking for an Assistant Store Manager that is ready to be our next success story and join our growing team based Grandview Corners location in Surrey, BC.

Responsibilities

• Product Expert. You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related.
• Success. Success to you is having the customer leave happy with your recommendations.
• Relationships. You have top notch communication skills and people are naturally drawn to your outgoing and positive attitude.
• Challenge. You’re up to the challenge and enjoy the thought of a tough sell.
• Targets. The numbers excite you, your sales targets don’t stand a chance!
• Network. You are known for your customer service skills and referrals always come your way.
• Have fun! You enjoy delivering our 5-star customer service. Provide a welcomed environment for guests and beauty consultants
• Share your passion. With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets
• Organize and support. Make sure the salon is kept sparkling clean, well-stocked and merchandised according to Chatters’ standards

A little more about you

• Enthusiastic about all things beauty!
• At least 1 year of experience in a retail leadership role
• You have experience in the customer service, sales or retail industry
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything”
• You are positive, outgoing, upbeat and driven to succeed
• You can provide that exceptional guest experience, at every interaction and make that connection to keep them coming back
• You love to coach and motivate your team to achieve success
• You know your way around a computer
• In a nutshell, you are confident, flexible, self-motivated to exceed expectations and have mad communication skills!
• Flexible, self-motivated and driven with excellent people and communication skills
• Superior time management skills – you get things done on time, every time (and on budget!)
• A knack for problem solving. You’re highly responsible and 100% reliable

What we offer

• Discounted products and salon services
• Medical and dental
• Employer RRSP contributions
• Plus, lots of opportunities to learn and grow!

Want to get to know us a little better? Come check us out at