Assistant Resident Manager Team (Nanaimo)

Realstar; Nanaimo; Hybrid; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Rent-free apartment

Benefits

Annual bonuses

Training programs

Gym membership discount

Years of service awards

Career development

Inclusive environment

Holiday parties

Job summary

Realstar is currently seeking an Assistant Resident Manager 2-Person Team in Nanaimo, BC. The role offers on-site living with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts. Base compensation is $44,000 per person, plus an apartment suite and benefits.

You will support leasing, resident services, and maintenance tasks in a live-in setting. Ideal candidates bring strong customer service, basic computer skills, the ability to lift up to 50lbs,

Qualifications

• Strong customer service skills.
• Previous or similar property management experience is an asset.
• Professional/presentable appearance.
• Knowledge and understanding of safe handling of cleaning materials (WHMIS).
• Ability to perform general cleaning duties and minor maintenance repairs.
• Good written and verbal communication skills.
• Must be able to lift up to 50lbs and assist with snow removal when needed.
• Basic computer and keyboarding skills.

Responsibilities

• Clean common areas of the property (hallways, stairwells, amenities).
• Perform minor maintenance repairs and troubleshooting.
• Prepare vacant apartment suites for new residents.
• Provide exceptional customer service to residents and prospective residents.
• Assist with leasing suites.
• Respond to on-call requests.

Skills

Customer service

Property management experience

Professional appearance

WHMIS knowledge

Cleaning and maintenance

Communication skills

Basic computer skills

Able to lift 50 lbs

Tools

WHMIS

Job description

Realstar is currently seeking an Assistant Resident Manager 2-Person Team. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts.

What we offer to employees

• Base compensation is $44,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Employer paid benefits
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Strong customer service skills
• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

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