Assistant Manager: Lead Guest Experience & Team Growth

Splitsville Bowl; Calgary; On-site; CAD 52,000 - 66,000; Full time

Benefits offered by this job

3 weeks vacation

Discounts on food

$1 bowling

Bonus eligibility

Training pathways

RRSP matching plan

Medical and dental benefits

Mental health support

Job summary

Splitsville Entertainment is hiring an Assistant Manager to lead our busy centre. You will receive a thorough induction, be trained across lanes, bar and diner, and help drive exceptional operations in a fast-paced, fun environment.

Join us to coach teams, manage front-of-house activities, and support the General Manager in achieving centre goals while ensuring safety, standards, and guest satisfaction.

Qualifications

• Experience managing teams in a fast-paced retail or restaurant setting.
• Demonstrated passion for guest service and experience leading large teams.
• Willingness to work nights and weekends.
• Energetic, friendly, and positive attitude with strong communication skills.

Responsibilities

• Coach and mentor the team to deliver exceptional guest experiences.
• Run and oversee front-of-house operations and daily service standards.
• Support the General Manager in delivering centre goals and financial targets.
• Ensure the centre maintains high standards and a safe, fun environment for customers.

Skills

Management experience

Guest service

Team leadership

Night & weekend shift willingness

Positive attitude

Communication skills

Teamwork

Job description

Splitsville Entertainment is hiring an Assistant Manager to lead our busy centre. You will receive a thorough induction, be trained across lanes, bar and diner, and help drive exceptional operations in a fast-paced, fun environment.

Join us to coach teams, manage front-of-house activities, and support the General Manager in achieving centre goals while ensuring safety, standards, and guest satisfaction.