Assistant Manager *New Centre Opening*

Splitsville Bowl; Calgary; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

3 weeks of vacation

Discounts on food

$1 bowling

Bonus

Training pathways

Long service awards

Medical and dental benefits

RRSP matching

Mental health support

Job summary

Splitsville Entertainment in Calgary is seeking an Assistant Manager to lead busy front-of-house operations with a strong emphasis on guest service and team development.

You will coach and mentor a large team, oversee shift tasks, and support the General Manager to achieve centre goals while ensuring a safe, fun environment for guests. A passion for service and leadership is essential.

Qualifications

• Management experience in a retail or hospitality setting.
• Strong guest service orientation and communication skills.
• Experience inspiring and developing large teams.
• Willingness to work nights and weekends.
• Proactive, energetic and positive attitude.

Responsibilities

• Coach and mentor the team to deliver exceptional guest experiences.
• Run front-of-house operations with focus on service standards and efficiency.
• Support the General Manager in back-of-house tasks to meet centre goals.
• Ensure safety, cleanliness and a fun, welcoming environment.

Skills

Management

Guest service

Team development

Night shifts

Teamwork

Communication

Job description

Are you a highly motivated, engaging manager?

Are you looking for an employer that will invest in you and develop your career further?

Do you thrive in fun, friendly and fast paced working environments?

If so, then look no further!

The Why...

Join Splitsville as an Assistant Manager and in return you'll get:

• 3 weeks of vacation - increasing to 4 after one year of service
• Discounts on food and $1 bowling
• The opportunity to earn bonus
• Access to our in-house training pathways
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What...

When joining Splitsville as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.

Within our fast-paced, dynamic world, you will be at the very centre of the Splitsville experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the guest journey.

The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.

You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.

To Be Successful You Will Have

• Management experience, ideally within a retail or restaurant setting
• A passion for guest service
• Evidence of inspiring and developing large teams
• A willingness to work nights and weekends
• Desire for success
• A friendly, energetic, enthusiastic and positive attitude
• The ability to work well as part of a team
• Excellent communication skills
• Experience with organizing and assigning shift tasksExperience working in a fast-paced environment

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.