Assistant Manager — Lead a Fun, Fast-Paced Center

Splitsville Bowl

Burlington

On-site

CAD 48,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Vacation benefits

Food discount

Bonus opportunity

Training pathways

Long service awards

Medical & dental

RRSP matching

Mental health support

Job summary

Splitsville Entertainment, a premier family entertainment centre in Canada, seeks an Assistant Manager to lead front-of-house operations, coach teams, and support the General Manager in achieving centre goals. You will help deliver a fun, safe and memorable guest journey.

You will guide shift tasks, foster a positive team culture, and ensure high standards of service, while embracing the busy centre environment and weekend work as needed.

Qualifications

Management experience, ideally within a retail or restaurant setting.
A passion for guest service.
Evidence of inspiring and developing large teams.
Willingness to work nights and weekends
Friendly, energetic, enthusiastic and positive attitude
The ability to work well as part of a team.
Excellent communication skills
Experience with organizing and assigning shift tasks
Experience working in a fast-paced environment

Responsibilities

Coaching and mentoring the team and running an exceptional front-of-house operation.
Support the General Manager back-of-house in delivering centre goals and financial targets.
Ensure the centre maintains the best standards and service in the industry for a safe, fun guest experience.

Skills

Management experience

Guest service

Team leadership

Communication skills

Shift planning

Fast-paced environment

Job description

You will guide shift tasks, foster a positive team culture, and ensure high standards of service, while embracing the busy centre environment and weekend work as needed.

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