Assistant Manager - Lead a Busy Family Eatery

CEC Entertainment Canada, ULC.; Canada; On-site; CAD 42,000 - 65,000; Full time

Job summary

CEC Entertainment Canada, ULC. seeks an Assistant Manager to lead a team in a fast-paced family dining and entertainment setting. You will drive guest satisfaction, coach staff, and manage daily operations to keep the venue clean, safe, and profitable.

You will oversee scheduling, training, and performance, with responsibilities across kitchen, service, showrooms, and gameroom areas, while upholding company standards and local laws. This role demands leadership and a passion for hospitality.

Qualifications

• Must be able to work 40 hours a week.
• Must have a high-school diploma or GED.
• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol).
• Minimum of one year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six months.

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness and upholding product and guest service standards.
• Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact (AOI) in one of four areas and rotate across Kitchen, Sales, Showroom, and Gameroom.
• Lead birthday party execution and planning in Showroom; oversee games and equipment in Gameroom.

Skills

Coaching and Developing Others

Effective Communication

Composure

Resourcefulness

Demonstrates Ethics and Integrity

Time and Priority Management

Education

High-school diploma or GED

Job description

CEC Entertainment Canada, ULC. seeks an Assistant Manager to lead a team in a fast-paced family dining and entertainment setting. You will drive guest satisfaction, coach staff, and manage daily operations to keep the venue clean, safe, and profitable.

You will oversee scheduling, training, and performance, with responsibilities across kitchen, service, showrooms, and gameroom areas, while upholding company standards and local laws. This role demands leadership and a passion for hospitality.