Assistant Manager: Lead Teams & Delight Guests

CEC Entertainment; Edmonton; On-site; CAD 40,000 - 56,000; Full time

Job summary

CEC Entertainment is seeking an Assistant Manager to help lead a high-energy team at Chuck E. Cheese in Canada. You will oversee daily operations, scheduling, and guest satisfaction to ensure every guest leaves happy.

The role emphasizes coaching, performance optimization, cost control, and maintaining safety and cleanliness across areas such as Kitchen, Sales, Showroom and Gameroom. A strong leader with communication and integrity is essential.

Qualifications

• Coaching and developing staff to deliver strong guest service.
• Strong communication and interpersonal skills.
• Ability to stay composed and organized in a fast-paced environment.

Responsibilities

• Make daily decisions on time management, scheduling, cleanliness and service standards.
• Recruit, train, develop and motivate the team to meet company and guest expectations.
• Coach the team to deliver outstanding guest service in a safe, clean environment.
• Understand cost control, inventory, financials and labor management.
• Lead and rotate areas: Kitchen, Sales, Showroom or Gameroom to optimize performance.

Skills

Coaching & Developing Others

Effective Communication

Composure

Resourcefulness

Ethics & Integrity

Time & Priority Management

Job description

CEC Entertainment is seeking an Assistant Manager to help lead a high-energy team at Chuck E. Cheese in Canada. You will oversee daily operations, scheduling, and guest satisfaction to ensure every guest leaves happy.

The role emphasizes coaching, performance optimization, cost control, and maintaining safety and cleanliness across areas such as Kitchen, Sales, Showroom and Gameroom. A strong leader with communication and integrity is essential.