Assistant Manager, Front of House – Hospitality Leader

Maple Leaf Sports & Entertainment Ltd.; Toronto; On-site; CAD 55,000 - 56,000; Full time

Benefits offered by this job

Bonus

Vacation

Competitive benefits

Job summary

Maple Leaf Sports & Entertainment Ltd. in Toronto is seeking an Assistant Manager for RSApply at Real Sports, Toronto’s premier sports and entertainment destination.

This on-site role leads front‑of‑house operations, coaches supervisors, manages inventory, and ensures service quality, safety, and profitability. Ideal candidates have 3–5 years in hospitality/events, strong cross‑functional collaboration, solid MS Office skills, and knowledge of sponsorship/finance.

Qualifications

• 3-5 years of experience in hospitality, events and/or experiential marketing.
• Strong track record of collaborating with cross functional partners.
• Strong understanding of sponsorship and financial reporting.
• Outstanding communicator, both written and verbal.

Responsibilities

• Support a front-of-house service team.
• Provide leadership on quality, service, safety, and profit.
• Coach and develop Supervisors and front-of-house staff.
• Perform inventory checks and maintain stock accuracy.
• Expedite food orders to the dining room.
• Resolve order discrepancies quickly.
• Supervise floor during service; address guest concerns.
• Ensure closing duties are completed accurately.
• Document service issues and resolutions.
• Lead by example in team management and development.
• Foster a culture of unity and extraordinary guest moments.

Skills

Leadership

Communication

Team management

Problem solving

Tools

MS Office

Photoshop

Illustrator

Job description

Maple Leaf Sports & Entertainment Ltd. in Toronto is seeking an Assistant Manager for RSApply at Real Sports, Toronto’s premier sports and entertainment destination.

This on-site role leads front‑of‑house operations, coaches supervisors, manages inventory, and ensures service quality, safety, and profitability. Ideal candidates have 3–5 years in hospitality/events, strong cross‑functional collaboration, solid MS Office skills, and knowledge of sponsorship/finance.