Restaurant Leadership Supervisor – High-Volume Dining

Maple Leaf Sports & Entertainment Partnership; Toronto; On-site; CAD 30,000 - 42,000; Full time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a restaurant supervisor to lead a high-volume dining team at our venues in Toronto. You will manage staff schedules, seating plans, and service standards to deliver exceptional guest experiences.

The role requires strong leadership, a deep knowledge of food and wine, and the ability to handle busy periods with poise. Applicants must be available evenings and weekends and will follow MLSE safety policies.

Qualifications

• Supervisory or management experience in a high-volume restaurant is required.
• Solid understanding of restaurant business principles and service etiquette.
• Strong interpersonal and communication skills are essential.
• Ability to manage multiple priorities and work well under pressure.
• Proactive approach to daily tasks and shift changes.
• Knowledge of food and wine enhances guest experiences.

Responsibilities

• Lead by example and provide ongoing coaching and motivation to the restaurant team.
• Partner with the Club manager to prepare and organize seating plans.
• Ensure pre-opening duties are completed and staff are assigned sections.
• Verify incoming deliveries and ensure they are properly secured.
• Assist in expediting food orders to all sections of the restaurant.
• Resolve order discrepancies quickly and accurately.
• Supervise the floor during service and address guest concerns.
• Complete closing duties and document service issues and resolutions.
• Assist with administrative tasks, including performance reviews and scheduling records.
• Adhere to MLSE service standards and health & safety policies.

Skills

Supervisory experience

Restaurant management

Customer service

Team leadership

Scheduling

Food & wine knowledge

Attention to detail

Interpersonal skills

Pressure handling

OHSA compliance

Tools

POS

Job description

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a restaurant supervisor to lead a high-volume dining team at our venues in Toronto. You will manage staff schedules, seating plans, and service standards to deliver exceptional guest experiences.

The role requires strong leadership, a deep knowledge of food and wine, and the ability to handle busy periods with poise. Applicants must be available evenings and weekends and will follow MLSE safety policies.