Assistant General Manager - Nottawasaga Resort

Owen Sound; Alliston; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Company events

Dental care

Discounted or free food

Extended health care

Life insurance

On-site parking

Job summary

Nottawasaga Resort in Alliston, ON is seeking an experienced Food & Beverage Manager to lead our diverse F&B operations across dining rooms, banquets, and golf outlets. You will drive guest satisfaction, operational excellence, and revenue.

The ideal candidate has 7–10 years in F&B management at a resort, with strong budgeting, staff development, and a passion for service. Certification in Smart Serve and Food Handler is required; flexibility for evenings and weekends is essential.

Qualifications

• 7–10 years of progressive F&B management in resort settings.
• Proven ability to manage high-volume restaurant and banquet operations.
• Strong budgeting, forecasting and cost-control skills.
• Leadership in change, inspiring teams and achieving goals.
• Excellent communication, organizational and time management.
• Proficient with computer systems and SOP reporting.
• Customer service orientation with professional guest resolution.
• Valid Smart Serve and Food Handler Certifications.
• Ability to work evenings, nights, holidays and weekends.
• Relocate or reliably commute to Alliston, ON.

Responsibilities

• Lead and inspire F&B staff, ensuring high-quality service and event execution.
• Oversee all F&B operations across the resort's restaurants, banquets and golf outlets.
• Develop and implement new F&B concepts and promotions to boost guest experience and revenue.
• Manage menu development, costing, pricing and merchandising.
• Maintain optimal inventory levels for F&B supplies and equipment.
• Increase beverage volume and average checks in all outlets.
• Ensure day-to-day operational excellence with professional service standards.
• Train and develop staff, fostering teamwork and growth.

Skills

Leadership

Financial acumen

High-volume ops

Staff development

Customer service

Tools

POS systems

Job description

At Nottawasaga Resort, we are dedicated to providing exceptional guest experiences amidst beautiful natural surroundings. We are seeking an experienced and dynamic Food & Beverage Manager to lead our diverse F&B operations. This pivotal role ensures our guests enjoy outstanding culinary experiences, from casual dining to grand events, significantly contributing to our reputation for excellence and creating memorable moments.

Key Responsibilities:

• Lead and inspire F&B staff, ensuring consistent high-quality service delivery and execution of events.
• Oversee all food and beverage operations across the resort, including restaurants, banquets, and golf outlets.
• Develop and implement new F&B concepts and profitable promotions to enhance guest experience and revenue.
• Manage menu development, costing, pricing, and merchandising with a strong knowledge of food, wines, and spirits.
• Establish and maintain optimal inventory levels for all F&B supplies and service equipment.
• Drive increased beverage volume and average checks in both restaurant and banquet settings.
• Ensure day-to-day operational excellence with professional, high service standards.
• Train and develop staff in processes and performance expectations, fostering an atmosphere of teamwork and growth.

Requirements & Qualifications:

• Minimum 7-10 years of progressive managerial experience in Food & Beverage, with a track record in resort settings, preferably with golf course experience.
• Proven ability to manage high-volume restaurant and banquet operations effectively.
• Strong financial acumen, including budgetary planning, projections, and cost control skills.
• Demonstrated leadership in managing change, inspiring teams, and achieving departmental goals.
• Exceptional written and verbal communication, administrative, organizational, and time management skills.
• Proficiency in computer systems and timely completion of reports and SOPs.
• Strong customer service orientation with a professional approach to guest resolution.
• Valid Smart Serve and Food Handler Certification are required.
• Ability to work a varied schedule including evenings, nights, holidays, and weekends.
• Reliably commute to Alliston, ON, or plan to relocate before starting work.

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking