Assistant department manager

Independent Grocers Alliance; Sherbrooke; Hybrid; CAD 36,000 - 52,000; Full time

Job summary

Independent Grocers Alliance in Sherbrooke is seeking an Assistant Department Manager to oversee daily operations and lead a customer-focused team. You will collaborate with department managers to ensure high service standards and proper inventory, pricing, and marketing alignment.

The role emphasizes training, team development, and a collaborative, family-oriented store culture with opportunities for growth.

Qualifications

• 2 years experience in retail or customer service.
• High school diploma or equivalent.
• Willing to learn about this role; training courses offered.
• In-store team environment with opportunities for advancement.

Responsibilities

• Perform day-to-day management activities within the department with the department manager.
• Provide team members with feedback for professional development and objectives.
• Collaborate with production and customer service clerks; ensure exceptional customer service.
• Manage inventories, price lists, marketing and salary productivity to ensure business readiness.

Skills

Retail experience

Customer service

Education

High school diploma or equivalent

Job description

Number of hours per week : between 40 and 40

Shift :Day, Evening

Availability :Anytime

We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process.

Become an assistant department manager!
Are you curious to learn more about food, are you motivated and resourceful?
In your family you are considered as the one who is always available to help others?
Then this job should interest you!

You might be wondering if you can apply if...
You have 2 years experience in retail or customer service?
YES! As long as you are interested in learning about this role, we want to talk to you!

You have a high school diploma or equivalent?
YES!

Are you already working in this similar role and looking to expand?
YES! We offer several training courses that will allow you to develop and we are always looking for new employees in store! Take the chance to join the family!

What might a typical day look like?
As an assistant department manager, you will have to :

• perform day-to-day management activities within your department in collaboration with the department manager;
• provide team members with the feedback necessary for their professional development and the achievement of established objectives;
• collaborate with the production and customer service clerks; - Ensure the implementation of exceptional customer service
• in collaboration with the manager, ensure the management of inventories, price lists, marketing and salary productivity according to established standards in order to ensure business readiness;

Location

IGA EXTRA Sherbrooke

Advantages:

• Teamwork
• Flexible
• Skill development and advancement opportunities