Assembler (Kitchen assembler)

IKEA; Richmond; On-site; CAD 39,000 - 50,000; Full time

Benefits offered by this job

Wellness days

Extended health insurance

RRSP with IKEA matching

Annual bonus

Flexible spending account

Life insurance

Employee discounts

Job summary

IKEA Richmond, BC is seeking a Carpenter I to lead installation teams and install cabinets according to IKEA standards. You will assist the team lead, address customer concerns, and help drive district sales programs with a focus on quality and efficiency.

The role requires 5+ years in finishing carpentry and at least 2 years in a lead role, with project management skills and strong communication. Enjoy a comprehensive benefits package and employee discounts.

Qualifications

• 5 years of finishing carpentry or comparable experience
• Minimum 2 years in a lead installation/foreman role
• Proven leadership and supervisory experience
• Strong project management experience
• Valid driver’s license, auto insurance, and reliable transportation
• Good understanding of sales, logistics and customer service
• Knowledge of residential/commercial construction
• Strong communication skills (verbal & written)
• Ability to use computers, tablets and various software
• Detail oriented with high accuracy
• Ability to multitask and meet deadlines
• Proficiency with power tools

Responsibilities

• Installs and assembles IKEA cabinets efficiently per standards.
• Assist the team lead with daily operations and ensure work is performed to IKEA quality.
• Address customer and coworker concerns with empathy and escalate when needed.
• Support sales programs and drive profitability within the district.
• Audit partner performance and installation quality; provide recommendations.
• Build constructive relationships with store teams and communicate program updates.
• Perform site inspections when required.

Skills

Finishing carpentry

Lead installation

Leadership

Project management

Sales/logistics understanding

Residential/commercial construction

Local market knowledge

Power tools

Technology aptitude

Interpersonal skills

Verbal & written communication

Attention to detail

Multitasking

Tools

Computer & tablet proficiency

Job description

WHAT YOU'LL NEED TO HAVE

• 5 years of finishing carpentry, other carpentry, or kitchen installation experience
• Minimum of 2 years in a lead installation/foreman role
• Previous leadership/supervisory experience
• Project management experience
• Must have a valid driver’s license, current auto insurance, and reliable transportation
• Basic understanding of the sales, logistics and customer service process.
• Deep understanding of residential and commercial construction
• Local installation market understanding
• Project management knowledge
• Demonstrate proficiency in the safe operation and maintenance of common
• Strong aptitude for technology; ability to use computer, tablet, variety of software and applications.
• Excellent interpersonal and management skills.
• Excellent verbal and written communication skills.
• Detail oriented and works with a high degree of accuracy.
• Ability to analyze situations and identify ways to improve efficiency.power tools.
• Ability to multitask and meet changing deadlines.
• Ability to articulate ideas clearly and concisely in a variety of settings.
• Demonstrate persistence, overcomes obstacles, and strives to improve skills and achieve goals.

A DAY IN YOUR LIFE WITH US

Fashion. Installs and Assembles IKEA cabinets efficiently

• Assist the TL the daily operations of Installation teams, Ensures that the teams efficiently perform and complete the work according to directions and consistent with IKEA standards, including ensuring the jobsite is maintained in an organized and orderly
• Assist the TL in addressing and resolving customer and co-worker concerns, demonstrates empathy, and reinforces the IKEA values and IKEA Home Services Concept; Escalates any customer or co-worker issues/concerns that cannot be resolved to the Regional Manager or appropriate IKEA internal partners.
• Contributes to the IKEA commercial priorities for installation sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals. Provides insight and recommendations to regional management on trends, practices, and industry forces to troubleshoot issues and improve business productivity and resilience.
• Audits on Referral Partner performance and installation quality. Delivers recommendations based on deep understanding of performance metrics and industry forces to Regional Manager.
• Creates and facilitates constructive operational relationships with a sub-region of IKEA stores, utilizing the matrix relationship with the sales and customer focused teams. Generates presentations, coaching methods, and communication for IKEA Kitchen Services offerings, both remotely and through onsite meetings with IKEA store teams.
• Establishes and contributes to feedback loops for Planning & Sales, Operations Support and Field Teams.
• Performs PIVS and site inspections when needed

ABOUT THIS WORK AREA

Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Carpenter I

The starting rate/ salary for this position ranges from 28 CAD to 36 CAD and will be based on relevant work experience.