Kitchen Sales & Order Fulfilment Co-worker

IKEA; Kelowna; Vor Ort; CAD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Wellness days

Extended health, dental, and vision

RRSP matching

Annual IKEA bonus eligibility

Flexible spending account

Life insurance

Employee discounts

Parental leave

Bereavement leave

Employee assistance program

Zusammenfassung

IKEA Canada is seeking a Kitchen Sales co-worker to engage customers, advise on compact kitchen solutions, and process orders. You will maintain stock, stay knowledgeable on promotions, and work towards store targets.

Role requires customer-service experience, attention to detail, and the ability to lift up to 23 kg in a fast-paced setting. Starting wage is CAD 22.76 per hour with a comprehensive benefits package.

Qualifikationen

• 6+ months experience in high-volume sales or customer service.
• Detail oriented with the ability to manage multiple priorities.
• Excellent customer service and sales skills.
• Comfortable lifting up to 23 kg and working in a fast-paced environment.
• Flexibility to work weekends (Sat, Sun, Mon, Fri).

Aufgaben

• Engage customers and provide expert advice on kitchen solutions, focusing on compact kitchen selling.
• Process inbound kitchen orders accurately and efficiently.
• Assess needs and recommend products and services.
• Maintain knowledge of products, delivery options, and promotions.
• Ensure the sales area is well-stocked, organized, priced, and merchandised.
• Contribute to team and store sales targets.
• Support daily operations, including lifting and moving products.
• Complete a 3-month warehouse onboarding, then transition to kitchen planning and sales.
• Collaborate with team members and provide support as needed.

Kenntnisse

Attention to detail

Customer service

Sales skills

Needs assessment

Interpersonal communication

IKEA products knowledge

High-volume sales experience

Lifting up to 23kg

Weekend availability

Jobbeschreibung

WHAT YOU'LL NEED TO HAVE

• Strong attention to detail with the ability to manage multiple priorities
• Excellent customer service and sales skills
• Ability to quickly identify customer needs and recommend solutions
• Confident, approachable, and strong interpersonal communication skills
• Passion for IKEA products, home furnishing, and sustainability
• Minimum 6 months experience in a high-volume sales or customer service environment
• Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)
• Flexibility to work Saturday, Sunday, Monday, and Friday shifts

A DAY IN YOUR LIFE WITH US

• Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling
• Support and process inbound kitchen orders accurately and efficiently
• Actively approach customers, assess needs, and recommend suitable products and services
• Maintain strong knowledge of products, services, delivery options, and promotions
• Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced
• Contribute to team and store sales targets
• Support daily operations, including physically handling products and maintaining store readiness
• Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales
• Collaborate with team members and provide support as needed

ABOUT THIS WORK AREA

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Kitchen Sales co-worker

The starting rate/ salary for this position is 22.76 CAD