Assembler (Kitchen assembler)

IKEA Gruppe; Richmond; On-site; Confidential; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP with company matching

Annual bonus eligibility

Flexible spending account

Life insurance

Merchandise discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Gruppe in Richmond, BC, seeks an experienced Carpenter I to lead installation teams and install IKEA cabinets to IKEA standards. You will drive efficient operations and ensure quality on every job.

The role requires 5+ years in carpentry or kitchen install and 2+ years in a foreman role, plus leadership, project management, and strong communication. Collaborative team player with a focus on details and customer satisfaction.

Qualifications

• Minimum 5 years in finishing carpentry or kitchen installation.
• At least 2 years in a lead installer/foreman role.
• Previous leadership and supervisory experience.
• Project management experience.
• Valid driver’s license, current auto insurance, and reliable transportation.
• Basic understanding of sales, logistics and customer service.
• Strong understanding of residential and commercial construction.
• Local installation market understanding.
• Demonstrate proficiency with common power tools.
• Excellent interpersonal and management skills.
• Excellent verbal and written communication skills.
• Detail oriented and works with a high degree of accuracy.
• Ability to multitask and meet deadlines.
• Ability to articulate ideas clearly in various settings.
• Persistence and desire to improve skills.

Responsibilities

• Assist the TL with daily operations of Installation teams.
• Ensure teams perform work according to directions and IKEA standards.
• Fashion: installs and assembles IKEA cabinets efficiently.
• Address customer and co-worker concerns with empathy; escalate when needed.
• Contribute to sales, margins, and profitability goals within the district.
• Audit referral partner performance and installation quality; advise on improvements.
• Develop relationships with IKEA store teams and provide coaching materials.
• Participate in feedback loops for Planning, Sales, and Field Teams.
• Perform site inspections when needed.

Skills

Finishing carpentry

Kitchen installation

Lead installation

Project management

Leadership

Communication

Multitasking

Attention to detail

Tech aptitude

Customer service process knowledge

Tools

Power tools

MS Office / tablets apps

Job description

What you'll need to have

• 5 years of finishing carpentry, other carpentry, or kitchen installation experience
• Minimum of 2 years in a lead installation/foreman role
• Previous leadership/supervisory experience
• Project management experience
• Must have a valid driver’s license, current auto insurance, and reliable transportation
• Basic understanding of the sales, logistics and customer service process.
• Deep understanding of residential and commercial construction
• Local installation market understanding
• Project management knowledge
• Demonstrate proficiency in the safe operation and maintenance of common
• Strong aptitude for technology; ability to use computer, tablet, variety of software and applications.
• Excellent interpersonal and management skills.
• Excellent verbal and written communication skills.
• Detail oriented and works with a high degree of accuracy.
• Ability to analyze situations and identify ways to improve efficiency.power tools.
• Ability to multitask and meet changing deadlines.
• Ability to articulate ideas clearly and concisely in a variety of settings.
• Demonstrate persistence, overcomes obstacles, and strives to improve skills and achieve goals.

A day in your life with us

• Assist the TL the daily operations of Installation teams, Ensures that the teams efficiently perform and complete the work according to directions and consistent with IKEA standards, including ensuring the jobsite is maintained in an organized and orderly

Fashion. Installs and Assembles IKEA cabinets efficiently

• Assist the TL in addressing and resolving customer and co-worker concerns, demonstrates empathy, and reinforces the IKEA values and IKEA Home Services Concept; Escalates any customer or co-worker issues/concerns that cannot be resolved to the Regional Manager or appropriate IKEA internal partners.
• Contributes to the IKEA commercial priorities for installation sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals. Provides insight and recommendations to regional management on trends, practices, and industry forces to troubleshoot issues and improve business productivity and resilience.
• Audits on Referral Partner performance and installation quality. Delivers recommendations based on deep understanding of performance metrics and industry forces to Regional Manager.
• Creates and facilitates constructive operational relationships with a sub-region of IKEA stores, utilizing the matrix relationship with the sales and customer focused teams. Generates presentations, coaching methods, and communication for IKEA Kitchen Services offerings, both remotely and through onsite meetings with IKEA store teams.
• Establishes and contributes to feedback loops for Planning & Sales, Operations Support and Field Teams.
• Performs PIVS and site inspections when needed

About this work area

Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Carpenter I The starting rate/ salary for this position ranges from 28 CAD to 36 CAD and will be based on relevant work experience.