Kitchen Sales & Order Fulfilment Co-worker

Inter IKEA Systems B.V.; Kelowna; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Wellness days

Extended health coverage

RRSP matching

Job summary

IKEA Kelowna is seeking a Kitchen Sales co-worker to engage customers, assess needs and advise on compact kitchen solutions. You will process inbound orders accurately and maintain an organized, well-priced sales area. You will contribute to team targets while thriving in a fast-paced environment.

You will complete a 3-month warehouse onboarding before transitioning to kitchen planning and sales, with a starting rate of 21.88 CAD per hour. Flexibility to work weekends is required.

Qualifications

• Minimum 6 months experience in a high-volume sales or customer service environment.
• Ability to work in a physically demanding environment (lifting up to 23 kg).
• Strong customer service and sales focus with a passion for IKEA products.

Responsibilities

• Engage customers and provide expert advice on kitchen solutions, focusing on compact kitchens.
• Process inbound kitchen orders accurately and efficiently.
• Assess customer needs and recommend suitable products and services.
• Maintain knowledge of products, delivery options, and promotions.
• Keep sales area well-stocked, organized, and correctly priced.
• Support daily store operations and team targets.
• Complete a 3-month warehouse onboarding before transitioning to kitchen planning and sales.

Skills

Attention to detail

Customer service

Sales skills

Identify customer needs

Interpersonal communication

Sustainability passion

Fast-paced environment

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Requirements

• Strong attention to detail with the ability to manage multiple priorities


• Excellent customer service and sales skills


• Ability to quickly identify customer needs and recommend solutions


• Confident, approachable, and strong interpersonal communication skills


• Passion for IKEA products, home furnishing, and sustainability


• Minimum 6 months experience in a high-volume sales or customer service environment


• Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)


• Flexibility to work Saturday, Sunday, Monday, and Friday shifts

A day in your life with us

• Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling


• Support and process inbound kitchen orders accurately and efficiently


• Actively approach customers, assess needs, and recommend suitable products and services


• Maintain strong knowledge of products, services, delivery options, and promotions


• Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced


• Contribute to team and store sales targets


• Support daily operations, including physically handling products and maintaining store readiness


• Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales


• Collaborate with team members and provide support as needed

About this work area

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, \"to create a better everyday life for the many people\" inspires and guides us in everything we do. This is IKEA.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)


• Extended health, dental, and vision coverage (for you and your family)


• RRSP with IKEA contribution matching options


• Eligibility for our annual IKEA bonus incentive plan


• Flexible spending account


• Life insurance


• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)


• Parental leave


• Bereavement leave


• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Kitchen Sales co-worker.

The starting rate/ salary for this position is 21.88 CAD