Arena Operations Lead — Ice & Guest Services

Avenue.io Inc.; Sherwood Park; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness spending account

Employee and family assistance program

Internal/external training and career/

Job summary

Strathcona County is seeking hourly Arena Operator II positions at Strathcona Olympiette Centre, Ardrossan Recreation Complex and Moyer Recreation Centre. You will be the primary contact for arena guests, perform daily operations, assist peers, and help maintain a welcoming environment through ice maintenance, resurfacing, and event support.

Requirements include a High School Diploma with 2 years of related experience, strong customer service and teamwork skills, and the ability to work evenings

Qualifications

• High School Diploma with 2 years related experience.
• Municipal experience is an asset.
• Knowledge of facility programs and day-to-day operations, including basic ice plant operations, ice making and maintenance, re-surfacer operations, and safe work practices.

Responsibilities

• Be present throughout the facility and serve as the primary contact for arena guests.
• Conduct daily activities in a leadership role, assisting peers and resolving operational issues.
• Model a high level of service with internal and external guests.
• Interact with guests and staff to provide options and solutions for guest requests.

Skills

Customer service

Leadership

Teamwork

Time management

Evenings/weekends

Education

High School Diploma

Job description

Strathcona County is seeking hourly Arena Operator II positions at Strathcona Olympiette Centre, Ardrossan Recreation Complex and Moyer Recreation Centre. You will be the primary contact for arena guests, perform daily operations, assist peers, and help maintain a welcoming environment through ice maintenance, resurfacing, and event support.

Requirements include a High School Diploma with 2 years of related experience, strong customer service and teamwork skills, and the ability to work evenings