Arena Operator I

Strathcona County; Ardrossan; On-site; CAD 21,000 - 30,000; Part time

Job summary

Strathcona County is seeking Arena Operator I candidates to join the Rural Facilities team. You will serve guests, help keep facilities clean and safe, and collaborate with the Arena Operations team across Ardrossan recreation sites.

Multiple hourly positions are available at Strathcona Olympiette Centre, Ardrossan Recreation Complex and Moyer Recreation Centre. Evening and weekend work is required to support events and daily operations.

Qualifications

• Minimum completion of Grade 10.
• Knowledge of facility programs and activities, and day-to-day facility operations.
• Strong organizational and time management skills.
• Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills.
• Works well both individually and as a team.
• Ability to plan and organize to ensure daily tasks are completed in an efficient and effective manner.
• Capability to deal with a diverse user group with unique needs and the ability to adapt to changing guests and building needs.
• Ability to work evenings and weekends.

Responsibilities

• Provide the highest level of guest service to create a seamless, positive guest experience.
• Interact and build relationships with guests and other staff; provide options and solutions for guest requests.
• Set-up recreational facilities for guests, bookings, and special events.
• Assist the Arena Operator II and III’s to ensure the arena surfaces are well maintained.
• Assist in overall facility operations, including completing assigned daily, weekly or monthly cleaning and regular maintenance; snow removal, equipment set up and take down, and special event support.

Skills

Guest service

Customer service

Organization

Conflict resolution

Teamwork

Evening/weekend work

Adaptability

Education

Grade 10

Job description

As an Arena Operator I, working as part of the Rural Facilities team, you will serve and interact with guests, as well as work closely with the Arena Operations team to ensure facilities are clean and safe for guests and staff.

This posting is for multiple hourly positions at:Strathcona Olympiette Centre, Ardrossan Recreation Complex and Moyer Recreation Centre.

Key Responsibilities:

• Provide the highest level of guest service to create a seamless, positive guest experience
• Interact and build relationships with guests and other staff; provide options and solutions for guest requests
• Set-up recreational facilities for guests, bookings, and special events
• Assist the Arena Operator II and III’s to ensure the arena surfaces are well maintained
• Assist in overall facility operations, including completing assigned daily, weekly or monthly cleaning and regular maintenance Support facilities needs; snow removal, equipment set up and take down, and special event support

Qualificationsand Skills:

• Minimum completion of Grade 10
• Knowledge of facility programs and activities, and day-to-day facility operations
• Strong organizational and time management skills
• Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills
• Works well both individually and as a team
• Ability to plan and organize to ensure daily tasks are completed in an efficient and effective manner
• Capability to deal with a diverse user group with unique needs and the ability to adapt to changing guests and building needs
• Ability to work evenings and weekends

Conditions of Employment:

• Obtain a current and valid Intermediate First Aid certification prior to the completion of training
• Submission of Satisfactory Criminal Record Check
• Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time
  

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County:

• Competitive salary
• Health and wellness spending account
• Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities
• Well-being programs and a safety culture focused on physical and psychological health in the workplace
  

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.