Arena Guest Services & Operations Attendant

Avenue.io Inc.; Sherwood Park; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Health and wellness spending account

Employee and family assistance program

Training and development opportunities

Well-being and safety culture

Job summary

Strathcona County is seeking an Arena Operator I to join the Rural Facilities team. You will serve guests, help coordinate arena operations, and keep facilities clean and safe for everyone.

This entry-level role supports set-up for events, assists in maintenance, and requires flexible hours including evenings and weekends. A minimum Grade 10 is required, along with strong guest service, teamwork, and adaptability.

Qualifications

• Minimum Grade 10 education.
• Knowledge of facility programs and day-to-day facility operations.
• Strong organizational and time management skills.
• Excellent customer service and conflict resolution abilities when interacting with guests.
• Able to work well individually and as part of a team.
• Ability to plan and organize daily tasks efficiently.
• Capable of addressing diverse user needs and adapting to changing guests and building requirements.
• Ability to work evenings and weekends.

Responsibilities

• Provide the highest level of guest service to create a seamless, positive guest experience.
• Interact with guests and staff; offer options and solutions for guest requests.
• Set up recreational facilities for guests, bookings, and special events.
• Assist Arena Operator II/III to ensure arena surfaces are well maintained.
• Support overall facility operations, including daily/weekly/monthly cleaning, maintenance, snow removal, equipment setup and takedown, and event support.

Skills

Guest service

Organization

Conflict resolution

Teamwork

Time management

Adaptability

Evenings/weekends

Education

Grade 10

Job description

Strathcona County is seeking an Arena Operator I to join the Rural Facilities team. You will serve guests, help coordinate arena operations, and keep facilities clean and safe for everyone.

This entry-level role supports set-up for events, assists in maintenance, and requires flexible hours including evenings and weekends. A minimum Grade 10 is required, along with strong guest service, teamwork, and adaptability.