AR & Deductions Analyst - Hybrid (Fri WFH)

Nature's Path Foods; Richmond; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Two weeks paid vacation

Contract completion bonus

Fridays working from home

Job summary

Nature's Path Foods in Richmond, BC is seeking an Accounts Receivable & Deductions Analyst to manage customer accounts, review aging and deductions, and resolve payment issues. You will work with Sales, Brokers, Customer Service and Logistics to minimize non-payment and ensure accurate cash postings.

Responsibilities include dispute resolution, cash application in HighRadius/IFS, and maintaining documentation.

Qualifications

• Minimum 2 years of experience working in Accounts Receivable in a fast-moving environment.
• Ability to handle approximately 35 customers with confidence, persistence, and dedication.
• Advanced Microsoft Excel skills.
• Strong collaboration and negotiation skills with internal teams and customers.

Responsibilities

• Manage a portfolio of customer accounts, review aging reports, payment history and outstanding invoices to support timely collection.
• Review and reconcile customer deductions, debit notes and audit claims; determine validity.
• Dispute invalid deductions and prepare supporting letters or statements for customers.
• Collaborate with Sales, Brokers, Customer Service and Logistics to resolve deductions and disputes.
• Contact customers regarding overdue accounts to drive timely payment.
• Manage cash application activities in HighRadius to IFS, including posting payments.
• Use SM1, IFS, HighRadius for cash application, deductions management and account reconciliation.
• Reconcile e-commerce customer accounts and support reporting.
• Maintain AR reference manual and documentation.

Skills

Accounts Receivable

Microsoft Excel

Tools

SM1

IFS

HighRadius

Job description

Nature's Path Foods in Richmond, BC is seeking an Accounts Receivable & Deductions Analyst to manage customer accounts, review aging and deductions, and resolve payment issues. You will work with Sales, Brokers, Customer Service and Logistics to minimize non-payment and ensure accurate cash postings.

Responsibilities include dispute resolution, cash application in HighRadius/IFS, and maintaining documentation.