Accounts Receivable & Deductions Analyst

Nature's Path Foods; Richmond; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Two weeks paid vacation

Contract completion bonus

Fridays working from home

Job summary

Nature's Path Foods in Richmond, BC is seeking an Accounts Receivable & Deductions Analyst to manage customer accounts, review aging and deductions, and resolve payment issues. You will work with Sales, Brokers, Customer Service and Logistics to minimize non-payment and ensure accurate cash postings.

Responsibilities include dispute resolution, cash application in HighRadius/IFS, and maintaining documentation.

Qualifications

• Minimum 2 years of experience working in Accounts Receivable in a fast-moving environment.
• Ability to handle approximately 35 customers with confidence, persistence, and dedication.
• Advanced Microsoft Excel skills.
• Strong collaboration and negotiation skills with internal teams and customers.

Responsibilities

• Manage a portfolio of customer accounts, review aging reports, payment history and outstanding invoices to support timely collection.
• Review and reconcile customer deductions, debit notes and audit claims; determine validity.
• Dispute invalid deductions and prepare supporting letters or statements for customers.
• Collaborate with Sales, Brokers, Customer Service and Logistics to resolve deductions and disputes.
• Contact customers regarding overdue accounts to drive timely payment.
• Manage cash application activities in HighRadius to IFS, including posting payments.
• Use SM1, IFS, HighRadius for cash application, deductions management and account reconciliation.
• Reconcile e-commerce customer accounts and support reporting.
• Maintain AR reference manual and documentation.

Skills

Accounts Receivable

Microsoft Excel

Tools

SM1

IFS

HighRadius

Job description

Accounts Receivable & Deductions Analyst

Job Category: Finance

Requisition Number: ACCOU002515

• Full-Time
• On-site

Locations

Showing 1 location

Nature's Path Foods
Richmond, BC V6X1W3, CAN

Description

What You’ll Do

• Manage a portfolio of customer accounts, including reviewing aging reports, payment history, and outstanding invoices to support timely collection and resolution of outstanding balances.
• Review, research, and reconcile customer deductions, debit notes, conditional expenses, and audit claims, identifying root causes and determining validity.
• Dispute invalid deductions and prepare supporting claim letters or statements for customers, while managing approved, denied and billed-back deductions.
• Work closely with Sales teams, Brokers, Customer Service, and Logistics to resolve deductions, billing disputes, and other issues contributing to non-payment.
• Contact customers regarding overdue or delinquent accounts and work collaboratively toward timely resolution and payment.
• Manage cash application activities in HighRadius to IFS, including posting payments to customer accounts, researching deductions, and obtaining supporting documentation through customer portals when required.
• Use SM1, IFS, HighRadius, and third-party platforms to support cash application, deductions management, and account reconciliation.
• Reconcile e-commerce customer accounts and support accurate account reporting.
• Maintain the Finance team’s Accounts Receivable reference manual and supporting documentation.

Preferred Skills

• Minimum 2 years of experience working in Accounts Receivable within a fast moving environment. (CPG, Construction, Retail, Real Estate, Logistics etc...)
• The ability to handle approximately 35 customers with confidence, persistence, and dedication.
• Advanced skills in Microsoft Excel.
• Clear and effective communication skills and the ability to identify the root cause of deductions.
• Strong collaboration skills with internal teams, along with negotiation and resolution skills with customers.

Contract & Compensation

• This is a 12-month contract position with a base salary of $65,000–$70,000, depending on level of experience.
• Upon successful completion of the full 12-month contract, you will also be eligible for a $2,500 contract completion bonus.
• We are offering two weeks of paid vacation.
• This position is in office Monday - Thursday, with Fridays working from home.