AR Clerk

Vaco; Toronto; On-site; CAD 60,000 - 65,000; Full time

Job summary

Vaco is seeking an Accounts Receivable specialist based in the Greater Toronto Area to maintain customer accounts for two operating companies, handle invoicing, and manage billing cycles in a high-volume environment.

You will process payments, apply receipts to invoices, and assist with collections and disputes, collaborating with the Finance Manager. The role is full-time and requires residing in the GTA and eligibility to work in Canada.

Qualifications

• 2+ years of AR experience; bookkeeping experience is a plus; willing to learn.

Responsibilities

• Maintain accurate customer accounts and AR records for two operating companies.
• Prepare, review, and issue customer invoices and billing adjustments as required.
• Track recurring billing schedules and ensure accounts are updated timely.
• Review account balances and investigate discrepancies, billing issues, or unusual activity.
• Process weekly pre-authorized debit and credit card payments and apply to invoices.
• Reconcile payments and batch activity; escalate unusual issues to Finance Manager.
• Follow up with customers on outstanding balances and send reminders via email/phone.
• Support payment arrangements in line with policy and management direction.

Skills

AR experience

Bookkeeping experience

Tech-savvy

High-volume environment

Tools

Excel

Job description

About the Opportunity

• Maintain accurate customer accounts and accounts receivable records for two operating companies.
• Prepare, review, and issue customer invoices and billing adjustments as required.
• Track recurring billing schedules and ensure customer accounts are updated on a timely basis.
• Review customer account balances and investigate discrepancies, billing issues, or unusual account activity.
• Maintain organized supporting documentation for invoices, payments, adjustments, and customer communications.
• Work with internal teams to resolve billing questions, payment disputes, or customer account issues.

Payment Processing and Cash Application

• Process weekly pre-authorized debit payments and credit card payments.
• Record and reconcile customer payments, including PAD, credit card, EFT, cheque, and other payment methods as applicable.
• Apply payments accurately against open customer invoices and customer accounts.
• Reconcile payment batches to bank activity, merchant reports, and accounting system records.
• Investigate and resolve payment application issues, unapplied payments, short payments, duplicate payments, or declined transactions.
• Escalate unusual payment issues or unresolved discrepancies to the Finance Manager.

Collections and Aged Receivables

• Run and review aged receivables reports on a regular basis.
• Follow up with customers regarding outstanding balances, past-due invoices, declined payments, or missing payment information.
• Send professional and courteous payment reminders by email and phone.
• Support payment arrangements and customer follow-up in accordance with company policy and management direction.
• Identify accounts requiring escalation and provide clear supporting information to the Finance Manager.
• Maintain accurate records of collection activity, customer responses, and follow-up actions.

About You

• 2+ years of AR experience, bookkeeping/ap is a nice to have. Have to be open to be doing this and learning
• Good in a high volume environment
• Tech savvy, intermediate excel. A lot of the role is automated. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

Pay Range

$60,000 - $65,000 per year

Employer and Location

This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity.

Compensation and Benefits

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.