Appointment Center Specialist — Growth & Equity Opportunities

Groundworks; Calgary; On-site; CAD 40,000 - 44,000; Full time

Benefits offered by this job

Employee Ownership Opportunities

Top Workplace culture

Industry leading training programs

Career growth tracks

Comprehensive benefits package

Job summary

Groundworks, North America’s leading foundation repair and water management specialist, is hiring for an Appointment Center Specialist in Calgary. You’ll be the first contact for customers, handling inquiries, bookings, and service memberships in a fast-paced call center.

This role sits onsite in our Calgary office, offering a competitive base pay of $20/hr plus uncapped commission and a 40-hour week with some weekday/weekend shifts.

Qualifications

• Good phone skills and a competitive nature.
• Must be comfortable using computers.
• 1+ years of customer service experience or retail and/or customer facing experience.

Responsibilities

• Answer inbound calls and make warm outbound calls.
• Book appointments for new services.
• Sell service memberships to our customers.

Skills

Phone skills

Communication

Computer literacy

Customer service

Job description

Groundworks, North America’s leading foundation repair and water management specialist, is hiring for an Appointment Center Specialist in Calgary. You’ll be the first contact for customers, handling inquiries, bookings, and service memberships in a fast-paced call center.

This role sits onsite in our Calgary office, offering a competitive base pay of $20/hr plus uncapped commission and a 40-hour week with some weekday/weekend shifts.