Air/Ocean Customs Import Analyst/Rater

Willson International; Mississauga; Hybrid; CAD 47,000 - 61,000; Full time

Benefits offered by this job

Home internet reimbursement

3 weeks vacation

RRSP matching

Medical benefits (family) with mental‑

Job summary

Willson International is seeking an Air/Ocean Import Analyst to manage cross-border shipments from Canada. This role requires liaising with customs, clients, and carriers to clear imports, inputting data into our systems, and coordinating with internal teams to resolve discrepancies.

The position offers a hybrid work arrangement (1 day in office, 4 days remote), with a salary range of $47,000 to $61,000 per year, depending on experience and qualifications. Shift: Mon-Fri, 8:30am-4:30pm.

Qualifications

• High school Diploma is required, post-secondary education preferred.
• Minimum 3-4 years releasing goods in a customs brokerage environment - Air/Ocean.
• CCS designation is an asset.
• Working knowledge of MS Office Suite of products.
• An eye for detail is critical for success in the role.
• A proactive problem solving mindset.

Responsibilities

• Liaise with multiple third parties (Canada Customs, clients, shipping companies) to ensure international Air/Ocean imports are cleared for entry into Canada.
• Input required information into our database using multiple computer programs.
• Communicate with clients and transportation carriers via email and phone.
• Partner with internal departments (Logistics and Finance) and government agencies to resolve discrepancies.

Skills

Attention to detail

Proactive problem solving

Education

High school diploma

Post-secondary education preferred

Tools

MS Office

Job description

Salary Range: $47,000.00 To $61,000.00 Annually

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our team of Air/Ocean Import Analysts!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

• Hybrid position - you will be required to be in office 1 day a week and 4 days work from home.
• Shift Available: Monday to Friday - 8:30am to 4:30pm
• *Salary Range $47,000 - $61,000, based on experience and qualification.*

Description of Role

• As an Import Analyst, you are responsible for liaising with multiple third parties (including Canada Customs, our clients, and shipping companies) to ensure international Air/Ocean imports are cleared for entry into Canada.
• Use multiple computer programs, to input required information into our database
• Communicate with clients, and transportation carriers via email and phone
• Partner with internal departments, such as Logistics and Finance, plus varying government agencies to resolve discrepancies

Key Qualifications

• High school Diploma is required, post-secondary education preferred
• Minimum 3-4 years’ releasing goods in a customs brokerage environment - Air/Ocean
• CCS designation is an asset
• Working knowledge of MS Office Suite of products
• An eye for detail is critical for success in the role
• A proactive problem solving mindset

Must Have:

• Air/Ocean experience as an Import Analyst/Rater

Why you’ll love it at Willson

• Work-from-home environment, with a home internet reimbursement
• 3 weeks paid vacation for all new hires
• Company-matching RRSP program
• We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
• Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
• #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

Accommodations

Willson International is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available upon request throughout the recruitment and selection process. If contacted regarding a job opportunity, please advise the People & Culture team of any accommodations required and we will work with you to meet your needs in accordance with applicable legislation.