AI-Driven Insurance BA | Bridge Biz & Tech for Growth

Rival Insurance Technology; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Rival Insurance Technology is seeking a skilled Business Analyst to help modernize insurance management systems. You will translate business needs into technical requirements, collaborate with product and development teams, and apply AI-driven insights to optimize workflows and data-driven decision making.

The role emphasizes cross-functional collaboration, client engagement, and agile delivery to drive impactful software enhancements in the insurance space.

Qualifications

• Proven experience as a Business Analyst in the insurance software industry.
• Knowledge of Canadian insurance trends in habitation and auto lines.
• Understanding of system integration, including API exchange between carrier systems; CSIO standards knowledge is a plus.
• Strong knowledge of the software development lifecycle (SDLC) and Agile methodologies.
• Bachelor's degree in Business Administration, Computer Science, or related field, or equivalent experience.
• Familiarity with AI tools and automation strategies for data-driven process improvements.
• Excellent communication, collaboration, and time management skills, with ability to translate complex requirements into actionable insights.
• Proactive, problem-solving approach in a fast-paced, evolving industry.

Responsibilities

• Analyze market trends, industry benchmarks, and client feedback to identify opportunities for software enhancements.
• Utilize AI-powered tools to optimize workflows, evaluate data patterns, and drive predictive analytics to improve processes.
• Collaborate with clients, product managers, and development teams to gather, document, and refine business requirements.
• Work with Agile development teams to ensure successful implementation of solutions aligned with business objectives.
• Evaluate existing processes and recommend intelligent automation solutions that enhance system performance and user experience.
• Support user acceptance testing (UAT) to validate that delivered solutions meet defined requirements.
• Act as a liaison between business stakeholders and technical teams, ensuring clear communication across the development lifecycle.

Skills

Business Analysis

Agile Methodologies

SDLC Knowledge

Communication

Requirements Gathering

Stakeholder Management

Education

Bachelor's degree

Tools

API Integration

CSIO standards

Job description

Rival Insurance Technology is seeking a skilled Business Analyst to help modernize insurance management systems. You will translate business needs into technical requirements, collaborate with product and development teams, and apply AI-driven insights to optimize workflows and data-driven decision making.

The role emphasizes cross-functional collaboration, client engagement, and agile delivery to drive impactful software enhancements in the insurance space.