AI Business Systems Analyst

Caspian One; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Hybrid work flexibility

Collaborative culture

Opportunity to influence AI design

Job summary

A technology firm in Toronto is seeking an experienced AI Business Systems Analyst to bridge business needs with innovative AI solutions. In this hybrid role, you will partner with various stakeholders to transform complex challenges into actionable requirements and deliver high-impact AI features. Candidates should have over 3 years of experience as a Business Systems Analyst, with substantial involvement in AI/ML projects. Strong analytical and communication skills, coupled with a proactive mindset, are essential.

Qualifications

• 3+ years working as a BSA or in a similar role.
• Hands-on experience in AI/ML or data-driven products for at least 2 years.
• Strong analytical abilities to break down complex problems.

Responsibilities

• Partner with product owners and end-users to understand workflows.
• Translate business needs into user stories and technical documentation.
• Collaborate with AI/ML teams on feature design and delivery.
• Create test plans, test cases, and UAT scenarios specific to GenAI.
• Maintain clear documentation across the product lifecycle.

Skills

Business analysis

AI/ML concepts

Agile methodology

Analytical thinking

Communication skills

Prioritization

Education

Degree in Computer Science, Information Systems, Business, Engineering, or a related field

Tools

Jira

Confluence

Job description

Are you passionate about shaping the future of AI products and bridging the gap between business needs and advanced technology? We’re looking for an AI Business Systems Analyst to join a growing team building next‑generation Generative AI solutions for the business.

In this role, you’ll work closely with stakeholders, data scientists, solution architects, and development teams to turn complex business challenges into clear, actionable requirements. You’ll help define and deliver AI features that drive real value and transform the way the organisation operates.

Why Join

• Be part of a rapidly growing AI team shaping new digital products.
• Work on meaningful, high‑impact projects that drive business transformation.
• Hybrid work flexibility with a supportive and collaborative culture.
• Opportunity to influence how AI is designed, built, and rolled out across the organisation.

What You’ll Do

• Partner with product owners, SMEs, and end‑users to understand pain points, workflows, and strategic goals.
• Translate business needs into detailed user stories, use cases, process flows, and technical documentation.
• Collaborate with AI/ML teams to explore solution feasibility, shape feature design, and align on delivery plans.
• Support AI solution development by creating test plans, test cases, and UAT scenarios – including edge cases unique to GenAI.
• Ensure documentation is clear, structured, and maintained across the full product lifecycle.
• Act as a connector across teams, ensuring alignment and clarity from concept to delivery.

What You Bring

• 3+ years working as a BSA (or in a similar role), including hands‑on involvement in AI/ML or data‑driven products for at least 2 years.
• Understanding of common AI/ML concepts and how they fit into real business applications.
• Experience working in Agile environments using tools like Jira and Confluence.
• Strong analytical abilities — you can break down complex problems and think through how they translate into requirements.
• Excellent communication skills and the ability to adapt your message to different audiences.
• A proactive mindset: comfortable with ambiguity, able to take initiative, and skilled at prioritizing.
• Degree in Computer Science, Information Systems, Business, Engineering, or a related field.

Apply now and help build the future of our AI product ecosystem.