AI Delivery Lead: Agile, Cross-Functional Programs

RBC; Toronto; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Bonuses & flexible benefits

Stock options

World-class training program

Flexible work options

Challenging work

Job summary

RBC is seeking an experienced Delivery Manager to lead complex, AI-enabled programs within Global Payments Technology. You will drive end-to-end delivery, coach Agile teams, and ensure governance, risk, and quality across cross-functional technology and business stakeholders.

The role requires a strong track record in program management, Agile leadership, and budget control, with the ability to influence senior leadership and collaborate across Canada and the US.

Qualifications

• 10+ years delivering complex, cross-functional programs end-to-end with proven ability to manage scope, budget, risks, and tight timelines.
• Strong Agile/Scrum expertise with hands-on coaching of teams and facilitating ceremonies (Sprint Planning, Daily Scrum, Retrospectives).
• Exceptional stakeholder management and communication skills, including ability to influence senior leadership and drive alignment across technology, business, and platform teams.
• Strong risk and issue management with proactive identification, assessment, and mitigation strategies.
• Proven budget management, resource allocation, and financial forecasting with cost-effective delivery.

Responsibilities

• Lead end-to-end delivery of high-impact, complex programs with tight timelines, ensuring scope, schedule, budget, and quality.
• Manage project schedules, budgets, risks, and scope; identify bottlenecks and implement corrective actions.
• Facilitate stakeholder engagement across technology, business, and platform teams; update senior leadership on status and milestones.
• Evaluate AI integration opportunities; pilot and implement AI solutions following governance and responsible AI principles.
• Lead internal and external cross-functional teams in delivering complex technical solutions, defining specs, architecture, and integration points.
• Lead and coach Agile teams; facilitate Scrum ceremonies and promote Agile practices.
• Optimize staff allocations and manage budgets to ensure cost-effective delivery; forecast expenditures with transparency.
• Ensure project documentation and RBC policy compliance; maintain centralized issue logs and timely resolution.

Skills

10+ years experience

Agile/Scrum

Stakeholder management

Risk & issue management

Budget management

Job description

RBC is seeking an experienced Delivery Manager to lead complex, AI-enabled programs within Global Payments Technology. You will drive end-to-end delivery, coach Agile teams, and ensure governance, risk, and quality across cross-functional technology and business stakeholders.

The role requires a strong track record in program management, Agile leadership, and budget control, with the ability to influence senior leadership and collaborate across Canada and the US.