Agent, Benefits

Desjardins Group; Lévis; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Annual bonus

4 weeks of flexible vacation

Pension plan with defined benefits

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group is seeking a temporary 12-month claims agent to process life and health insurance claims, support occupational health initiatives, and manage disabilities. The role involves clerical tasks, data entry, and responding to standard inquiries to help the unit achieve operational objectives.

The position emphasizes accuracy, responsiveness, and collaboration with practitioners, with a focus on delivering timely information and maintaining data quality across the system.

Qualifications

• Trade school diploma in a related field.
• A minimum of one year of relevant experience.
• Knowledge of French is required.
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability.

Responsibilities

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription.
• Distribute, process and file documents.
• Provide information about your unit’s day-to-day operations.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

Skills

Action oriented

Customer Focus

Drive results

Nimble learning

Situational adaptability

Education

Trade school diploma in a related field

Job description

Temporary position for 12 months. As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription.
• Distribute, process and file documents.
• Provide information about your unit’s day-to-day operations.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field
• A minimum of one year of relevant experience
• Knowledge of French is required
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Please note that other combinations of qualifications and relevant experience may be considered.

At Desjardins, we believe in equity, diversity and inclusion.

We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind.

We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

About Desjardins Group

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.