Agent, Office work and operations

Desjardins Group; Montreal (administrative region); On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group in Montreal is seeking a Temporary Office Work and Operations Agent to provide administrative and operational support across the organization. You will help maximize productivity across sub-specialties such as data entry, data processing and database data integrity verification, while driving results.

You will analyze information, prepare recommendations, and help develop and improve work methods and procedures.

Qualifications

• General college diploma in a related field.
• Minimum of two years of relevant experience.
• Knowledge of French is required.
• Other combinations of qualifications and relevant experience may be considered.
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability.
• Equity, Diversity, Inclusion and Accessibility.

Responsibilities

• Carry out the unit’s operational and administrative processes.
• Analyze, produce and revise reports and statistics.
• Carry out administrative, operational and quality control measures and take corrective action.
• Perform administrative tasks, including data entry, extraction, processing, compilation and coding.
• Help develop and improve work methods and procedures.
• Provide information about policies, programs and processes in your field.
• Prepare and revise presentations and related documents.

Skills

Data entry

Data processing

Database integrity

Problem solving

Customer focus

Action oriented

Nimble learning

Education

Diploma in related field

Job description

Temporary 15-month position As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in place. The ability to drive results is therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help develop and improve work methods and procedures.

More specifically, you will be required to :

• Carry out the unit’s operational and administrative processes
• Analyze, produce and revise reports and statistics.
• Carry out administrative, operational and quality control measures and take corrective action, following up as needed.
• Perform administrative tasks, including data entry, extraction, processing, compilation and coding
• Help develop and improve work methods and procedures
• Provide information about the policies, programs and processes in your field
• Prepare and revise presentations and related documents.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What we bring to the table

• General college diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
• Equity, Diversity, Inclusion and Accessibility

Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Administration (FG)

Unposting Date 2026-10-16

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.