Technician

Desjardins; Lévis; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary + annual bonus

4 weeks vacation from year 1

Defined benefit pension plan

Group insurance incl. telemedicine

Health & wellness expense reimburse.

Telework equipment reimbursement

Job summary

Desjardins in Lévis, Canada is seeking a temporary Technician for 12 months to process life and health insurance claims, provide technical support, and assist with data processing and reporting. The role requires French language proficiency and good English communication for interactions with partners and clients.

You will perform data collection and coding tasks, prepare documents, and support more experienced colleagues while ensuring adherence to policies and procedures.

Qualifications

• College diploma in a related field.
• Minimum of one year of relevant experience.
• Knowledge of French is required and English proficiency is needed for interactions.

Responsibilities

• Process data collection, entry, modification, compilation and coding.
• Communicate with stakeholders to obtain or validate information.
• Participate in resolving simple problems and adapt as needed.
• Provide information related to procedures and processes in the field.
• Help prepare presentations and related documents.

Skills

Action oriented

Communicates effectively

Complexity

Customer Focus

Differences

Nimble learning

Situational adaptability

Tech savvy

Education

College diploma in related field

Job description

Temporary position for 12 months.

The work mode arrangement for the position is full-time on site.

Required

As a Technician, you help process life and health insurance claims, promote occupational health and manage disabilities. You provide discipline-specific technical support and help your unit carry out its activities, initiatives and processes in accordance with established policies and procedures. You support your unit’s more experienced employees and assist with technical work and analysis involving processes, information management and data processing. The ability to tailor your approach as needed and make sound decisions is therefore essential. More specifically, you will be required to:

• Perform various administrative tasks related to data collection, entry, modification, compilation and coding
• Communicate, verbally or in writing, with various stakeholders to obtain or validate information concerning files
• Participate in the resolution of simple and common problems and make the most of your adaptability
• Provide various information related to procedures and processes in your field of activity
• Help prepare presentations and other related documents

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• College diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Available to work Monday to Friday between 8:00 a.m. and 5:00 p.m.

Action oriented, Communicates effectively, Complexity, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!