Agent, Benefits

Desjardins Technology Group; Lévis; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

4 weeks vacation

Pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Technology Group in Lévis, Canada, seeks a temporary claims agent to support life and health insurance claims processing. You will handle clerical tasks, manage documentation, and assist with inquiries to help your unit meet its daily objectives.

French language proficiency is required, and results-driven, customer-focused behavior is essential. The role supports hybrid work arrangements, with competitive compensation, annual bonus opportunities, and a defined benefits pension plan.

Qualifications

• Trade school diploma in a related field.
• Minimum of one year of relevant experience.
• Knowledge of French is required.

Responsibilities

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription.
• Distribute, process and file documents.
• Provide information about day-to-day operations of the unit.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

Skills

Customer focus

Drive results

Nimble learning

Situational adaptability

Education

Trade school diploma

Job description

Temporary position for 12 months.

As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents.
• Provide information about your unit’s day-to-day operations.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Trade school diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We\'re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there\'s something we can do to help make the recruitment process or the job you\'re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family
Life and health insurance (FG)

Unposting Date
2026-10-7