Ads Sales Account Manager

Canada; Toronto; Remote; CAD 46,000 - 56,000; Full time

Benefits offered by this job

Training

External study support

Growth opportunities

Performance bonus

Job summary

Teleperformance is recruiting a Senior Sales Development Representative in Canada to drive the rollout of a unique Pinterest-based advertising solution across North America. The role combines online engagement with potential on-site options, backed by a world-class team and a strong emphasis on growth.

You will manage outbound outreach, schedule meetings with Advertising Consultants and Partner Managers, and use Salesforce to track progress.

Responsibilities

• Speak on the phone or by video with Pinterest customers to discuss advertising goals.
• Email Pinterest customers to schedule meetings with advertising consultants.
• Manage opportunities in Salesforce and update CRM with lead details.
• Collaborate with program leads to improve lead handling and customer experience.
• Maintain high standard of customer experience in all communications.
• Guide customers from first contact to appointment with a Partner Manager.

Skills

Outbound sales

CRM Salesforce

Phone & video calls

B2B sales

Pinterest advertising knowledge

Tools

Salesforce

Job description

Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as : Ads Sales Account Manager but actual role title is B2B Sales Customer Expert II

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matter

Inclusive - Everyone is Included and everyone wins

Annual base salary of $51,000 CAD, plus a performance-based bonus with the potential for additional earnings.

About the Job

Due to continued expansion and growth, TP Canada is currently recruiting for an online Senior Sales Development Representative to drive the roll out of a unique digital marketing advertising solution to North American markets. We are partnering with Pinterest to help businesses build brand awareness, increase product sales and much more. Our client's ad solutions leverage innovations and analytical insight to find, attract, and engage intended audiences as they use our clients' cutting-edge social media platform.

This is an opportunity to work with one of the fastest-growing players in social media, with the support of a leading global professional services company. Our high performing team has a proud track record. We maintain a positive, high performing team environment by looking out for each other, cherishing diversity and taking time to stop and celebrate success together regularly. TP offers a range of benefits such as; training, external study support and unrivalled opportunities for growth and further progression. Other benefits include a competitive and highly rewarding variable sales performance bonus scheme.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

• Speak on the phone or by video with different types of Pinterest Customers who are looking for help with their advertising and branding goals and try to schedule a meeting between them and an advertising consultant.
• Email Pinterest Customers who you may not be able to contact directly by phone and help them with their advertising and branding goals and try to schedule a meeting between them and an advertising consultant.
• Manage your time and prioritise your work using our internal CRM tool (Salesforce) and keep it updated with relevant information such as creating sales opportunities for your Partner Manager colleagues.
• Work closely with your program lead and/or manager to identify process improvements for the handling of leads and and the customer experience as well as improving the number of meetings booked with Partner Managers.
• Speak on the phone or by video with different types of potential Pinterest Customers who are looking for help with their advertising and branding goals and try to schedule a meeting between them and a Partner Manager.
• Email potential Pinterest Customers who you may not be able to contact directly by phone and help them with their advertising and branding goals and try to schedule a meeting between them and a Partner Manager.
• Maintain an impeccable standard of the customer experience throughout all communication with Pinterest customers.
• Manage the customers journey from their first contact with you all the way to booking an appointment with a Partner Manager who will help them realise their advertising, branding and engagement goals.
• Execute Outbound sales motions