Administrative Support V - Scheduler Team Lead

Alberta Health Services; St. Albert; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in healthcare is seeking an Administrative Support V - Scheduler Team Lead to oversee staffing operations in a dynamic environment. This role involves leading a dedicated team, ensuring accurate scheduling, and collaborating with various healthcare professionals. Ideal candidates will possess strong communication and problem-solving skills, along with relevant scheduling experience. Join a mission-driven organization where your contributions will directly impact front-line healthcare services and help shape a positive work environment for all staff. This is a fantastic opportunity to grow your career in a supportive setting.

Qualifications

• Post-secondary education in office or business administration required.
• Experience in staffing operations and scheduling applications is essential.

Responsibilities

• Lead a team in scheduling and staffing operations for healthcare services.
• Process payroll, analyze reports, and resolve scheduling issues.

Skills

Staff Scheduling

Conflict Resolution

Effective Communication

Problem Solving

Education

Office or Business Administration Certificate

Tools

ESP Staffing Applications

Job description

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Your Opportunity:

Would you enjoy leading a team in a fast-paced, complex, change-oriented environment that impacts front-line healthcare services? PSS supports daily scheduling tasks of AHS employees & managers. As the Scheduler Team Lead, you will provide expertise in staffing operations, direct staffing clerks, monitor workloads, and collaborate with the SSC Manager. You will process payroll via ESP, analyze time admin reports, and resolve pay errors. Supporting Unit Managers, Charge Nurses, and Relief Managers, you will ensure staffing plans and schedules are current and accurate. Effective communication and problem-solving skills are essential for resolving scheduling issues and anticipating staffing needs. You will also mentor peers and promote a positive work environment, utilizing conflict resolution skills within your team and with clients. The role supports North Zone and operates during SSC hours.

Description:

As an Administrative Support V, you will support complex procedures and initiatives within a department or program, requiring advanced administrative or specialized skills.

Location and Classification:

• Primary Location: Sturgeon Community Hospital
• Classification: Administrative Support V
• Union: AUPE GSS

Details:

• FTE: 0.62
• Posting End Date: 08-MAY-2025
• Start Date: 18-MAY-2025
• Hours per Shift: 9
• Shift Pattern: Days

Salary:

• Minimum: $28.45
• Maximum: $34.60

Qualifications:

Required: Post-secondary education (e.g., office or business administration certificate).
Additional: Staff scheduling experience with scheduling applications, 1-year full-time experience in an AHS ESP Staffing Office in the past 5 years, current experience as a Scheduler Team Lead within an AHS Staffing Service Center, and timekeeping experience in ESP.
Preferred: Leadership skills, completion of Scheduler Team Lead training, knowledge of collective agreements and pay codes.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Information Technology
• Industry: Hospitals and Health Care