Administrative Support V

Recovery Alberta; Calgary; Hybrid; CAD 43,000 - 52,000; Full time

Job summary

Recovery Alberta is seeking an Administrative Support V to provide expert-level administrative coordination for two Directors in Edmonton Calgary. You will manage calendars, prepare reports, and support workforce processes in a hybrid Alberta environment.

The role requires confidentiality, strong communication, and the ability to work independently within a complex healthcare setting, supporting recovery and mental health programs.

Qualifications

• Completion of post-secondary education (e.g. certificate in office or business administration).
• 3–5 years of progressively responsible admin experience supporting senior leadership in a complex healthcare setting.
• Experience supporting multiple leaders with competing priorities and changing demands.
• Advanced calendar management, meeting coordination, and executive support.
• Strong confidentiality and discretion with sensitive information.
• Proficiency with Microsoft Office and collaboration tools (Outlook, Word, Excel, PowerPoint, Teams).
• Experience with RMS, Oracle P2P, Connect Care, e-People, IAM, IT Service Hub, e-Facilities, Data Group, and related systems.
• Experience with recruitment, onboarding, records management, and operational reporting.
• Ability to work independently, prioritize, meet deadlines, and adapt to change.
• Knowledge of Addiction and Mental Health programs is advantageous.

Responsibilities

• Provide advanced administrative support to two Directors in a dynamic environment.
• Manage complex calendars, coordinate meetings and leadership activities.
• Prepare reports and presentations for strategic and operational initiatives.
• Track action items and manage various administrative processes for program operations.
• Collaborate with Care Managers, Program Managers, and internal/external stakeholders.
• Support workforce management, staffing processes, onboarding, and documentation.

Skills

Calendar management

Meeting coordination

Executive support

Confidentiality

Microsoft Office

Teams

RMS

Connect Care

Oracle P2P

IAM

Education

Certificate in Office or Business Administration

Tools

RMS

Oracle P2P

Connect Care

e-People

IAM

IT Service Hub

e-Facilities

Data Group

Grand & Toy

Outlook

Word

Excel

PowerPoint

Teams

Job description

As an Administrative Support V, you will provide advanced administrative and operational support to the Director, AMH Supported Living and the Director, Adult Community Services (Edmonton and Calgary). This role is a key member of the leadership team, functioning as a trusted partner to both Directors and providing expert-level administrative coordination within a dynamic, fast-paced, and geographically dispersed environment.This position serves as the operational support for two Director portfolios and requires a highly skilled administrative professional who can anticipate needs, independently resolve issues, exercise sound judgment, and function as a trusted advisor and key support to senior leadership.The successful candidate will demonstrate exceptional organizational skills, adaptability, discretion, and the ability to manage multiple competing priorities while maintaining a high degree of confidentiality. Responsibilities include complex calendar management, coordinating meetings and leadership activities, preparing reports and presentations, supporting strategic and operational initiatives, tracking action items, and managing a variety of administrative processes that support program operations.As the primary administrative contact for the Directors, you will collaborate with Care Managers, Program Managers, and other internal and external stakeholders. The position requires a strong understanding of Addiction and Mental Health services and operations, excellent communication skills, and the ability to work independently in a complex healthcare environment.In addition to executive-level administrative support, the successful candidate will provide expertise related to workforce management, staffing processes, recruitment activities, onboarding, reporting, and operational coordination.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Recovery Alberta - Adult Community Urban (Calgary/Edmonton)
• Primary Location: Edmonton Zone RA
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 12-NOV-2026
• Employee Class: Regular Full Time
• Date Available: 23-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Recovery Alberta - Adult Community Urban (Calgary/Edmonton)
• Primary Location: Edmonton Zone RA
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 12-NOV-2026
• Employee Class: Regular Full Time
• Date Available: 23-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum three to five years of progressively responsible administrative experience supporting senior leadership within a complex healthcare environment.Demonstrated experience supporting multiple leaders with competing priorities and frequently changing operational demands.Advanced calendar management, meeting coordination, and executive administrative support experience.Demonstrated ability to maintain strict confidentiality and exercise discretion when handling highly sensitive information..Experience coordinating meetings, preparing agendas, recording and transcribing minutes, maintaining action logs, and supporting leadership committees.Advanced proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).Experience with RMS, Oracle (P2P), Connect Care, e-People, IAM, IT Service Hub, e-Facilities, Data Group, Grand & Toy, and other applicable AHS/Recovery Alberta systems.Experience supporting recruitment, onboarding, records management, equipment procurement, operational reporting, and document management.Demonstrated ability to establish and maintain effective working relationships across multiple programs, service areas, and leadership groups.Proven ability to work independently with minimal supervision, prioritize competing demands, meet tight deadlines, and adapt to changing organizational needs.

Preferred Qualifications:

Strong knowledge of Addiction and Mental Health programs, services, and operations.Working knowledge of applicable collective agreements.Experience with staffing coordination and informal leadership within a unionized healthcare environment.Experience preparing operational reports, dashboards, and presentations for senior leadership.Previous project coordination or leadership experience considered an asset.

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