Administrative Support V

Recovery Alberta; Edmonton; On-site; CAD 43,000 - 52,000; Full time

Job summary

Recovery Alberta's Adult Acute Mental Health unit at Royal Alexandra Hospital in Edmonton seeks an Administrative Support V to lead the staffing liaison team and provide advanced administrative support across the program. You will coordinate staff scheduling, data entry, reporting, and coordination with nursing staff to ensure smooth operations.

Required post-secondary education in office/admin, familiarity with RMS/Oracle and staffing systems; prior experience in mental health programs is

Qualifications

• Completion of post-secondary education (e.g. certificate in office or business administration).
• Experience with Mental Health and Addiction programs preferred. Must have working knowledge/experience of RMS, Oracle (P2P), Grand & Toy, Data Group, e-People, e-facilities, Connect Care, IAM, IT Service Hub, and advanced WFM experience.
• Performing other clerical functions including recruitment, word processing and formatting, recording and transcribing meeting minutes as required, along with any other clerical duties required to maintain unit/program operations.

Responsibilities

• Lead staffing liaison team and coordinate complex staff scheduling tasks.
• Serve as main contact with UMs, PMs, & PSS and coordinate with charge nurses to fill shifts.
• Perform data entry, run reports, and assist managers in scheduling decisions.
• Prepare meeting minutes and carry out other clerical duties to maintain operations.
• Maintain inventory of supplies and equipment and manage flow of clinical information in Connect Care.

Skills

Mental Health program experience

Advanced staffing experience (WFM)

RMS/Oracle experience

Communication & coordination

Education

Post-secondary education in office/admin

Tools

RMS

Oracle (P2P)

e-People

Connect Care

IAM

Data Group

Job description

Exciting & fast paced opportunity reporting to the Program Manager for Recovery Alberta - Adult Acute Services, the UAH is looking for an Administrative Support Professional. This role focuses on supporting the Recovery Alberta - Adult Acute at RAH, UAH and serves as a team lead for the staffing liaison team along with other administrative duties to support the program. As a team lead, you will provide expert support with regards to staff scheduling and working with PSS. You will be the main point of contact liaising with UMs, PMs, & PSS. Coordinating the staffing liaison team. Our staffing liaison team is the first point of contact for info pertinent to staffing. The primary function of the team lead will be supporting the staffing liaison team with complex & often urgent staff scheduling tasks within short timelines. The team is accountable for the day-to-day administration and operation of pre-determined staff scheduling processes. Leveraging technical & interpersonal communication skills, you will coordinate the team of admin support to work with Charge nurses & staff to fill shifts. You will be required to anticipate staffing needs & communicate to managers about shifts that require further attention. You will also support more complex scheduling & timekeeping procedures. Following pre-booking guidelines, you will perform data entry, run reports, & assist managers in their decision making about scheduling. Demonstrated ability to work with minimal supervision & ability to communicate effectively to others. Excellent interpersonal skills with demonstrated ability to foster relationships with members of a multidisciplinary team. Performing other clerical functions including recruitment, ordering, word processing & formatting, meeting minutes as required, along with any other clerical duties required to maintain unit/program operations.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Adult Acute Mental Health
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 04-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-NOV-2026
• Temporary End Date: 31-MAY-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Adult Acute Mental Health
• Primary Location: Royal Alexandra Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 04-NOV-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-NOV-2026
• Temporary End Date: 31-MAY-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Experience with Mental Health and Addiction programs preferred. Must have working knowledge/experience of RMS, Oracle (P2P), Grand & Toy, Data Group, e-People, e-facilities, Connect Care, IAM, IT Service Hub, and advanced WFM experience. Should already have/or the ability to complete required staffing liaison training. Performing other clerical functions including recruitment, word processing and formatting, recording and transcribing meeting minutes as required, along with any other clerical duties required to maintain unit/program operations, maintaining inventory of supplies and equipment; working within Connect Care to manage flow of clinical information.

Preferred Qualifications:

Timekeeping/payroll experience. Thorough knowledge of applicable collective agreements. Previous leadership experience an asset.

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